Mohamed Fady Samir Hafez122 Bahr Al Azam St., 2nd floor, Apt. # 5
Postal Code 12211, Giza, Egypt
Mobile: +2 012 3142238
Email: fadyhafez@link.net or fadyhafez@http://hotmail.com or fadyhafez2000@yahoo.com
CAREER OBJECTIVE
Seeking a management position in the field of Human Resources, Operations or Administration in a well established organization to utilize my leadership and interpersonal skills, by which I can motivate staff to improve organizational performance.
CAREER SUMMARY
Have more than 10 years of experience in Human Resources management and operations with recognized strengths in application screening, employee orientation, evaluation, training and benefit planning, which is supported by professional studies.
WORK EXPERIENCE
Innovation Marketing Global Group
Egypt & Libya & Sudan Nov'03 Present
Human Resources Director
Responsibilities
Responsible for all company functions and management
Start up of the company and establishing all HR systems
Establishing the HR plans and securing employee confidence
Looking over the over all HR budget
Establishing new benefits for the staff
Expansion the Company in Sudan and establishing new offices in Sudan & Libya and recruiting the new staff
Approving and controlling all company HR expenses to make sure that it is used in the optimum use and to make sure it is used to develop the employee training needs and benefits
Hewlett-Packard Egypt Ltd.
Garden City Egypt Nov'01 Oct03
Operation & Human Resources Manager
Egypt, Levant and North Africa
Responsibilities
Responsible for 150 employees in Egypt, Levant and North Africa regions and report directly to Country Manager
Run periodic trainings for selling and communication skills in order to streamline systems in all regions
Monitor regular office expenses i.e. travel, maintenance, petty cash etc.., review monthly/yearly reports and ensure compliance with budget
Coordinate activities and exchange information with Middle East office in Dubai and head office in Geneva
Achieved 58% of the targeted lay-off plan upon the merger of Hewlett-Packard with Compaq in May 2002
Restructured salaries and benefits scheme in order to harmonize the two different systems due to the merger. Re-writing new job descriptions according to the new organization structure was a prior step.
Amended company policies and procedures for customs clearance by which decreased process from 2 weeks to 3 working days
Managed to create harmony between the two teams by organizing regular employees' activities and gatherings
Handle marketing campaigns' requirements in terms of procurement, purchases and payments approvals
HR - Freelancer Mar'00 Nov01
Responsibilities
Restructure the HR department of Oman National Bank in Egypt
Restructure the HR department of Abu Dhabi National Bank in Egypt
Restructure the HR department of HSBC Bank in Egypt
Restructure the HR department of Daewoo Motors in Egypt
United Bank of Egypt, Main Branch May'98 Mar'00
Senior Human Resources Specialist
Egypt Region (10 Branches)
Responsibilities
Participated in re-establishing HR Department upon the privatization of the bank
Planed and implemented new training programs for culture awareness, customer services, new policies and procedures, orientation programs, language and computer skills enhancement
Performed periodic performance reviews in order to ensure compliance with new bank standards
Recruited 420 employees for Egypt region over a period of two years and adjusted remuneration packages in order to streamline new and old staff in a duration of 3 years
Coordinated application of new services to the bank i.e. Visa, Diners Club, ATM, computer systems and site acquisitions for expansion
Handled other personnel activities such as payroll entries and employees' account information
MEDMARK, Egypt Jun'97 May'98
Business Administrator
MEDMARK is the representative company of BUPA International Health Care, SOS International Travel Insurance and Eagle Star Life Insurance for Retirement and Investment Funds.
Responsibilities
Secured contract renewals
Handled accounts receivable and collection
Reviewed accounts and ensure data validity
Debt Collection
Responded to customers' complaints and ensure problems' resolution
Performed all administrative duties
LANGUAGES
Excellent in Arabic and English
Good in German
COMPUTER SKILLS
Word, Excel, PowerPoint, Outlook Express and Internet
COMPETENCIES
Team Player
Customer oriented
High communication skills
Innovative
Ability to work under pressure
Problem solver
EDUCATION
Diploma in Human Resource Management (June 1998)
American University Cairo, Institute of Management Development, Cairo, Egypt
Bachelor of Science, Business Administration in Enterprise Management (Aug'95)
Kogod College of Business Administration, American University, Washington, DC, USA
Associate of Science in Business Administration (Aug. 1993)
Piedmont Virginia Community College, Charlottesville, VA, USA
Secondary School Certificate (June 1990)
Manarat El Riyadh School, Riyadh, Saudi Arabia
TRAINING PROGRAMS
Certified Professional of Human Resources (April. 2000)
Human Resource Certification Institute (USA) & Knowlogy Career 2000 (Egypt), 23 Musaddak Street, Giza, Egypt
Communication Skills, Pyramisa Hotel, Egypt (Jun'97)
Personal & Selling Skills, President Hotel, Zamalek, Egypt (Feb'98)
Organizational Behavior & Change - Arab German Chamber of Commerce (Oct'98)
Unlimited Motivation Power - American Chamber of Commerce in Egypt (Sep'99)
Emotional Intelligence Competencies - El Gezirah Sheraton, Egypt (Nov'99)
By Dr. Hussein Hammady, Dr. Adel Sadek & Dr. Ayman Swaf
Leadership from the ground up; Teaming up for the Year 2000 - The Fourth Annual Worldwide Lessons in Leadership Series via Satellite Transmission from USA
Took place at El Gezirah Sheraton Hotel / Cairo Egypt (Nov'99)
Approaching Globalization; The Eight Habits of Highly Effective Countries
By Thomas L. Friedman, Author of The Lexus and the Olive Tree
Sonesta Hotel, Egypt (Jan'00)
Change Management; Customer Oriented
Sadat Academy for Mgmt Science & AMIDEAST
Sonesta Hotel, Egypt (April'01)
Finance for non financials - American University (ICE), Egypt (May'02)
Develop your managerial skills American Chamber of Commerce in Egypt (Sep'03)
Abroad training with Hewlett Packard (HP):
Had training in Dubai, Geneva, Zurich, Paris, Moscow, Stuttgart, Casablanca, London, Rome, Berlin and Beirut
MAJOR PROJECTS (PART OF ACADEMIC STUDY)
Prepared Feasibility Study for Milano Cafι in downtown Washington, DC (Nov'94)
Helped in restructuring Human Resource Department of the American University in Washington, DC (Apr'95)
MEMBERSHIPS
Egyptian Human Resource Management Association, Cairo, Egypt
Blue Ribbon Human Resource Management Society, AUC , Cairo, Egypt
PERSONAL INFORMATION
Date of Birth: February 9th 1972
Place of Birth: Giza Egypt
Marital Status: Married One Child
Military Status: Completed (1/June/1997)
Nationality: Egyptian
Telephone: (202) 7743272, (202) 8360811 or (202) 8362533
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