JobEBRAHIM RASHIDI90 UMBERSLADE ROAD SELLY OAK BIRMINGHAM B29 7SD 00447966422851 erashidi@yahoo.com PERSONAL PROFILE My career so far has been as a Customer adviser, Administrator, Finance adviser and Interpreter as well as Fundraiser. I gained experience through my local government Civil Service career, which began in Iran and continued in the UK. I have well developed IT skills. I am flexible and adaptable, work well under pressure and I am willing to learn new skills and to meet new challenges. EDUCATION & ACIVEMENT 2005 Health & Safety stage 1 Certificate issued Trade Union Centre, UK 2003 – 2005 Taken part and passed 98 training session in Benefits and Housing laws, Birmingham City Council, UK 2004 New CLAIT OCR 1 & 2(Word processing, Excel, spreadsheets, Chart, Graphic and Database), Bourneville College, UK 2002 – 2003 Accounting Book Keeping OCR 1 & 2, Bourneville College, UK 1999 BA Accounting, Roodehen Azad University, Iran 1995 Accounting and Business, High School Diploma, Iran EMPLOYMENT HOSTORY March 2003 – present Customer Adviser for Birmingham City Council, UK May 2004 & May 2006 Election Officer for Birmingham City Council, UK My duties include assessing the income and needs of clients to calculate entitlement to housing and Council Tax benefits, paying the appropriate benefits and adjusting benefits when circumstances change, liaising with other departments and agencies such as Social security, Housing associations and local authority Housing teams. I also keep and am involved in monitoring client’s situation. I have good communication skills, written and verbal. I am a patient listener, another part of my job is to enable clients to take up their financial entitlements. I have developed the skills of diplomacy and sensitivity when dealing with clients sometimes in demanding situations and being able to understand complex issues and be able to explain them clearly. One of duties in 2003 involved a lot of home visits where I had to examine their financial situation. I have also run advice surgeries in Jobcentres. 2002 – 2003 Self Employed Fundraiser and Interpreter, UK My duties included building relationships with companies and organizations to find ways of raising monies, organizing fund raising events and raising awareness of the needs of various organizations. Having good interpersonal skills, excellent communication skills, organization skills with negotiating skills and ability motivate others. Whilst working as an interpreter I was called upon to translate for various people and organizations. 1995 – 2000 Accountant Ministry for Health (MPDC), Iran My duties included the supervision of five staff members, preparing budgets to be approved by Parliament. ADDITIONAL INFORMATION Languages: Azeri, Farsi and Turkish. UK Full Driving License. HOBBIES/INTERESTS I enjoy cycling, football and socializing with family, friends and work colleagues. REFERENCES Available on request. | 
