________Jared Gorman__________887 Jonathan Way, Altamonte Springs, FL 32701 (407) 920-0843 / Jared.Gorman@Gmail.com
Career Objectives
To pursue a challenging position with an expanding and dynamic company where skills can be implemented that have been learnt through education and past experience as well as enhance my knowledge by way of dedication and hard work. Passion is most definitely key.
Education:
ITT Technical Institute, Lake Mary, FL Bachelors of Science degree Information System Security
December, 2005 Current GPA 3.71
ITT Technical Institute, Maitland, FL Associate of Science degree Computer Network Systems
September, 2003 Graduated with GPA of 3.65
Educational Awards:
Alpha Beta Kappa Honor Society
Multiple attendance awards
Multiple highest honors awards
Technical Experience:
Systems: Windows XP, Windows Server NT4, 2000 Server, 2003 Server, Exchange 5.5, 2000, 2003, IIS, ISA, 5.0, 6.0, DOS, MacOS, Redhat, Mandrake Linux, Novell
Skills:
* Training and Instruction for network issues with clients
* Excellent project management skills
* Very extensive knowledge of network troubleshooting including connectivity issues, hardware failure, and software failure to ensure high availability, as well as created domain wide and OU specific policies
* Help maintaining an organized cable management solution in wiring closets and datacenters
* Maintained and installed rack mount Servers, Switches, Routers, and floor APC UPS’s
* Server installation, Maintenance and repair, IIS, ISA, SQL, AD, Application, and Exchange servers
* Managing user accounts and policies through Active Directory
* In charge of Encrypting and Decrypting messages for fortune 500 companies, IIS troubleshooting and security
* Maintained a Symantec Corporate 8/9 anti-virus environment as well as anti-virus policies, deployment, updates, patches, and troubleshooting
* Patch management with Shavlik
* Extensive use of network monitoring tools and packet sniffing such as Ethereal, Super scan, Cain, Port scanners, File sweeping, Performance monitoring on all of our servers as well as auditing, and security probing of PC’s and Servers
* Extensive firewall experience which includes multiple types of firewalls and IP filtering solutions
* Disaster recovery planning, implementation, awareness, and training
* File restorations on Windows systems
* Experience with Tape and DVD Backups on a daily basis using CA Brightstor Arcserve and offsite storage with Iron Mountain
* Basic VPN troubleshooting (Checkpoint), DNS, and WINS
* Image and prepare PC’s and laptops for distribution to the end-users
* In depth experience with Altiris
* Troubleshooting and easily adapting to custom applications along with Epicor, Siebel, Egain, Aspect Telecom, and Microsoft Office suite
* Installing business class printer maintenance kits and troubleshooting HP and Lexmark laser printers
* Documentation of IT assets, network policies and network changes
Work History:
Network Services - Systems Administrator, Connextions July 2004 – Present
*Title of a Systems Administrator working directly with Active Directory and Exchange 5.5/2003
* 24X7 on-call Network Support and Help desk management for over a thousand users and hundreds of servers
* Providing network, hardware, and software support for desktops, laptops, servers, and printers to enhance productivity to our employees and clients, while proving my organizational and communication skills with a warm, efficient attitude
* Technical support for clients like Florida Hospital, Blue Cross and Blue Shield, United Health Care, Nextel, The New York Times, Mercedes-Benz, Olympus, Napster, Sandisk, Presbyterian Health, and FedEx
Olympus Technical Support Representative, Connextions December 2003 – July 2004
* Provided Technical Support for Olympus product that includes hardware and software
* Honored with “Quality” recognition award for scoring above 96% on technical evaluations and attendance reviews multiple times which led to promotion within Olympus
References Available Upon Request