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KATHRINA URSOLINO SEROT20-A Lopez Jaena St., San Jose Pasig City
Philippines
Contact number: (02)6285169 / (0920)9624284
Email Address: kathy_pa25@yahoo.com
EXPERIENCE HIGHLIGHTS
Jollibee Foods Corporation, 2nd Floor Ever Gotesco Building, C. M. Recto Avenue, Manila Philippines
Food Attendant November 2000 April 2001
reports directly to the Supervisor in-charge
take and order of the customers and prepare them
accept payments and give them their change if there is any
Cocoplans, Inc., 5th Floor Rufino Plaza Ayala Avenue, Corner Rufino Street Makati City Philippines
HR Assistant / Receptionist January 2003 March 2003
accept calls and transfer them to the requested parties
find applicants for vacant positions and be able to fill them up
accommodate visitors that comes in to the office
Marketing Assistant / Customer Service Representative April 2003 - January 2004
Assist the Corporate Business Center based Regional Heads for the preparation of their cash advances, liquidation statements & reimbursement statements within 3 days upon receipt of such request.
Providing Corporate Business Center based Regional Heads with weekly & monthly monitoring of tentative sales performance reports of their respective organization within 3 days after the end of that particular week and/or month.
Prepares individual product proposals for Corporate Business Center based Business Associates within the following acceptable time standard.
Prepares commission voucher for ICBI, SCBI and renewal sales of individual Business Associates within the following acceptable time standard
Executive Secretary February 2004 Present
Do the minutes during meetings and be able to release it a week before the next scheduled meeting.
Assist in the preparation of Cash Advances, Liquidations and Reimbursements three (3) days upon receipt of such request.
Provides a weekly and monthly monitoring of tentative sales performance reports and production within three (3) days after the end of that particular week and/or month.
Prepare reports needed for scheduled meetings.
Facilitates documents that needs my immediate superiors approval and give feedback to the person concern or return the approved documents to them three (3) days upon approval.
Ascertain inventory levels on a daily basis of all accountable forms and office supplies that are needed for our daily activities.
EDUCATIONAL BACKGROUND
San Sebastian College, C. M. Recto, Manila (1998 2002): B.S. Major in Business Management
Sacred Heart Academy, Nagcarlan, Laguna (1994 1998): Secondary Education
Rizal Elementary School, Rizal, Laguna: Primary Education
Fifth Honorable mention
SEMINARS
TRAINERS OF OFFICE PROFESSIONALS
Professional image learning experience workshop August 29-30, 2003 at COCOLIFE Building, Ayala Avenue, Makati City Ms. Corazon T. Afuang & Ms. Nene S. Fernandez
SYNERGY FOR SERVICE WORKSHOP
June 12, 2003 at COCOPLANS, INC. Head Office Ayala Avenue, Makati City
THE PROFESSIONAL ADMINISTRATIVE EXECUTIVE
August 3-5, 2004 at ATENEO GRADUATE SCHOOL OF BUSINESS Center for Continuing Education, Makati City Ms. Lulu Moguel Resource Person
SOFTWARE EXPERIENCE
MS Word
MS Excel
MS Power point
Smart Draw
PERSONAL BACKGROUND
Single. Born on February 25, 1982 in Rizal, Laguna. Good oral and written communication skill in English and Filipino.
REFERENCE
Ms. Charlene Santos
Religious Education Professor
San Sebastian College Recoletos
Manila
Address : #16 Bliss, Suizo, Tarlac City, PHILIPPINESMobile No : (+63)906-2713853
E-mail Address : joseph_reyes@http://hotmail.com
JOSEPH REY C. REYES
OBJECTIVE
To serve and grow in an institution where I can fully realize my potentials, be an asset to the company and be an active contributor to its development.
WORK EXPERIENCE
SUMMARY OF EXPERIENCE
Systems Engineer
Microbase, Incorporated
3rd & 6th/f Casmer Bldg., 195 Salcedo Street, Legaspi Village, Makati
August 8, 2005 present
Currently assigned in PILIPINAS SHELL PETROLEUM CORPORATION
8th/F Information and Technology Services Department
156 Valero St., Salcedo Village, Makati
Working as Data Center Operator that is currently based in Pilipinas Shell Petroleum Corporation. Became part of the Global Infrastructure rollout team through out the country. (Group Infrastructure Desktop - This environment is used by Shell globally and comprises of HP/Compaq and IBM Servers, Desktops, Laptops and other machine compliant on Windows 2000 Operating Systems, Windows 2000 server and Client workstations, Citrix server and client for Windows Terminal Services, Mobile Office Business Connections Logon using Smart Card reader and Smart Card.)
Data Center Operator
March 21, 2006 Present
Duties and Responsibilities
· Regular monitoring of Data Center (Securing Physical Access to Data Center, Daily check up of Air Conditioner Temperature, UPS values, FM200 pointers, uptime and downtime of servers, and all event logs).
· Performs daily, weekly, and monthly backup and restore of all servers.
· Responsible for the Enterprise Security Manager (ESM) as the Run and Maintain Representative for Philippines.
· Performs the installation of Security Patches.
· Responsible for the monitoring and installation of anti-virus updates for server.
· Performs the checking of unauthorized modem connected to Shell network.
· Performs SAP R3 Tape Handling.
· Performs the SAP R3 Monthly FI Closing.
Helpdesk Desktop Support
August 8, 2005 March 20, 2006
· Provides first and second level support for desktops, laptops as well as network, hardware and software. Assists users with applications and operating system problems.
· Performs maintenance of desktop PCs, servers and printers.
· In charged of the Client Asset Refresh (backup & restoration of user files to a new unit).
· Responsible for the configuration of Microsoft Outlook, SAP Application and Mobile Office Business (MOB).
· Responsible for IT Hardware Inventory on the whole installation. (Support LAN connections, network troubleshooting problems and solutions, desktops, portable PCs, and printers)
IBM SOLUTIONS DELIVERY INCORPORATED
5th Floor IBM Plaza Building, Eastwood City Cyberpark,
E. Rodriguez Jr. Ave., Libis Quezon City
May - December 2004
INTERNSHIP PROGRAM - Assigned under CSS (Customer Service Support) Department
· Performs repair, troubleshooting and maintenance of Point of Sales (POS), ATM Machines, and IBM Desktop Monitors (model E54 & E74).
· Ensures and checks all repaired hardware equipments are working properly before the machines deployment. Evaluates and reports machine problems
· Performs receiving, recording and releasing of hardware equipments and other administrative functions related to servicing from time-to-time.
· Performs stock keeping and confirmation functions of available parts to be used for customer and field services for support of deployed service personnel requirements.
EDUCATIONAL ATTAINMENT
TERTIARY B.S. COMPUTER SCIENCE AND INFORMATION TECHNOLOGY (BS-CSIT)
With Specialization in Computer Electronics Engineering (CEE)
ASIA PACIFIC COLLEGE 2001-2005
Magallanes Village, Makati City
SECONDARY DON BOSCO TECHNICAL INSTITUTE 1997-2001 Sto. Cristo, Tarlac City
TECHNICAL SKILLS
Equipped, able to operate, and has an understanding/knowledge of the following systems/ software/ hardware:
· Operating Systems
Ψ Windows 95/98/2000/XP, Linux
· Programming Languages
Ψ C/C++, Visual Basic, HTML, Zilog Assembly Language
· Applications
Ψ MS Office, Open Office, Lotus Notes
· Electronics
Ψ I/O interfacing, CMOS, TTL, Logic Gates, Circuit Analysis
HONORS AND ACHIEVEMENTS
· ENTREPRENEURSHIP BUSINESS PLAN COMPETITION TOP TEN
Asia Pacific College, April 7, 2005
· PERSONAL COMPUTER ASSEMBLY FIRST PLACE
Asia Pacific College, February 2004
· MICROCONTROLLER APPLICATIONS DESIGN COMPETITION - FIRST RUNNER-UP
Ateneo De Manila University, October 24 - 25, 2003
· FINANCIAL SCHOLAR
1st Year 4th Year College, SY 2001-2005
SKILLS AND OTHER QUALIFICATIONS
· Flexible and could easily adapt to change. Self-motivated, fast learner and competent
· Dedicated to work, can work with less supervision and can work under pressure.
· Computer-literate (Word, Excel, PowerPoint, etc) and have a vast appreciation of IT in business efficiency.
TRAININGS AND SEMINARS ATTENDED
· COMPUTER FORENSIC
February 2005, Asia Pacific College (APC)
· PLUG AND PLAY (An event organized and conducted by ABS-CBN)
January 2005, Hotel Intercontinental, Makati City
· BANCNET ONLINE
January 2004, APC
· HONDA ASIMO
August 2003, Hotel Intercontinental, Makati City
· INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS (IEEE)
July 2001, APC
PERSONAL INFORMATION
Date of Birth : MARCH 19, 1984
Place of Birth : SAN MIGUEL, TARLAC
Age : 22 YRS OLD
Sex : MALE
Religion : ROMAN CATHOLIC
Civil Status : SINGLE
Nationality : FILIPINO
License No : C11-03-162232
SSS No : 33-9630373-5
TIN No : 301-058-410-000
CHARACTER REFERENCES
(To Be Furnished Upon Request)