What type of job are you looking for?
I am looking for jobs in the Information Technology field and/or Public Relations/Customer Services. I am a people person. I have been working in the IT field for over seven years now as a PC Tech, Network Administrator, and currently as a Systems Engineer for Northwest Fire District in Arizona.
What nationality are you?
I am born Citizen of Mexico, and I also have my citezenship for the United States.
What languages do you speak (and at what level)?
Spanish, English and Portuguese(about90%).
What country or area are you looking to work in and why?
Brazil. My wife and kids live in Brazil.
What countries have you worked in?
Mexico and USA.
What countries do you have a visa to work in?
Mexico and USA.
What fields have you worked in before?
IT, Restaurants, Customer Services
What qualifications do you hold?
BA in IT, A+, NET+...almost done with Security+
Which do you consider more valuable? Formal education or skills and why?
I would say skill. Having a degree is great and opens up many doors, but having the skills and real-life experience is priceless.
Describe the benefits of working with others
Networking, sharing knowledge and experiences.
Describe the benefits of working alone
Many time you can move faster when you work alone. You are responsible for the outcome, good or bad.
What was your worst working experience?
nothing that bad yet.
What is the most important lesson you have learnt throughout your career?
You can't know everything, but you sure can try!
What unique skills do you have?
2402 E. Calle Sierra Del Manantial. Tucson, Az. 85706 Cell:481-9891. cocuyona@gmail.com Marco Vidal
Skills: Microsoft Office 2000, XP, 2003, 2007. Windows 98, ME, 2000 ,XP, Vista Windows Server 2000 and 2003 ISA Server 2004/2006 VMWare /Microsoft Virtual Server GoldMine CRM. Symantec (Norton). Veritas Backup Exec. SKnet Security Access Control. Citrix. SOPHOS(antivirus) & PureMessage for Exchange (anti-spyware/spam). HelpStar Adobe. Helping end users.
Languages: English, Spanish, Portuguese. Goal: Seeking a mid level position in the Information Technology (IT) field. Education Currently working on my CCNA certification. University of Phoenix Bachelors of Science in Information Technology. (December 2009) Pima College AA Computer Systems Administrator. (Dec. 2005) A+ Certification (July 2002) Net+ Certification (December 2002) 80 hours in computer technician lab Completed 100 hour internship as Computer Technician/Network Administration Assistant Working on my Security+
Relevant Experience Northwest Fire District December 12th 2007 to present. Systems Engineer. Routine network maintenance (Server 2003 and Server 2000, ISA server, Terminal Server, Exchange) Trouble shoot hardware/software problems for desktops, laptops ,Toughbooks, thin clients, Printers, Pda’s, Cisco devices, Phones (Ciscos 7900 series) Cisco’ Call Manager(VOIP), Cell phones, etc. Install new software and configure as needed. Build new computers/servers as needed. Assist with installation of antennas, radios and Toughbooks in fire trucks/rescue units, ambulances. Assist with maintenance of RedLines Microwaves antennas. Help users with daily needs and document every call/solution. IT Consultant/PC tech side jobs (last 3 years to present).
United Fire January 12th 2006 to December 7th 2007 Systems Admin/PC Tech Routine network maintenance (Server 2003 and Server 2000, Terminal Server) Trouble shoot hardware and software problems for desktops, laptops , thin clients, Printers, Pda’s, Cell phones, etc. Install new software and configure as needed(Office 2000,XP, Citrix, SKnet, etc) Help users with daily needs. Maintain backups (Veritas) tapes. Assist with administration of main databases and GoldMine (CRM) Support 25 mobile users with maintaining and synchronizing their laptops. Open Inn July 1, 2003 to December 31 2005 Network Administrator Trained users in the use of newly installed network Routine network maintenance (Server 2003) Trouble shoot hardware and software problems Install new software and configure as needed(Symantec, Veritas, XP pro, Office xp/2003. Ghost, etc) Administer Main Database. Develop and administer several smaller databases Maintain and upgrade Website Configure VPNs for employees who work from home
Open Inn April 2003-June 2003 Internship-Network Installation Planned, organized and built 70 station/1 server (Windows 2003) network from the ground up Dropped and tested cables for the 70 work stations Configured switch, firewall and server Planned for future expansion Installed TCP/IP, DHCP, WINS, Active Directory and required software such as Veritas and Office XP Pro Updated system with the latest patches and service packs
Internship Booth Fickett and Vail Middle Schools August – December 2002 Technical Support Provided technical support for systems running MS Windows 2000, MS Windows 98 SE, MS Windows ME, MS Office 2000, and Antivirus. Installed and upgraded hardware and software. Network troubleshooting.
Other Experience Head Pastry Chef January 1996 – May 2001 Tucson, Arizona Served as Head Pastry Chef/Kitchen Manager for various restaurants including Café Terra Cota, Jolie, Pastiche Modern Eatery and Cottonwood Café, often times serving at more than one location. Created and designed all desserts. Supervised all aspects of pastry production including supervision of production staff. Interviewed, oriented and trained new kitchen employees. Maintained inventory of all fresh and dry ingredients as well as necessary supplies. Performed opening and closing of restaurant.
Asbestos Removal Environmental Strategies January 1992 – 1996 Tucson, Arizona
Account Ejectuive/Branch Manager- Seguros America Banamex July 1984 – January 1992 Cuidad de Obregon, Mexico Built and retained client base Interviewed, hired and trained new representatives Maintained office records Managed day to day office needs
References:
Martin Betanco 520-409-6987 State of Az. (Friend) Laura Bedient. 520-318-9100 Open Inn. Program Director. George Islas. 520-248-6271 Consultant. Constance Ireland. 520-318-9100 Open Inn. CFO (Ex-Boss) Tom Futrel 520-622-3639 United Fire (Ex-Boss)
What would you consider as your 'dream job'?
Interacting with people, helping them to solve their IT problems or working as a translator for English, Spanish and Portuguese.
What are the most interesting aspects of your field?
Every day you learn something new! :-) no two days are the same. I love learning new things, technology, solutions, tricks, etc.
Wjat are the least interesting aspects of your field?
Documentation.
How can potential employers contact you?
Email: cocuyona@gmail.com Cell: 520-481-9891
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