Looking for full time employment CARINE N. REED HM# (951) 652 2530 Cell # (323) 972 0927 email ntcnat82@yahoo.com Seeking a position where my customer service, International Relations, financial, multilingual, and administrative skills would be utilized in a challenging work environment. CAREER PROGRESSION International Order Service coordinator, BMC Software (January 2007-October 2007) Booked orders from Europe in general, and France in Particular Carried heavy phone communication with French customers Converted Foreign Currency and applied international trade taxes when necessary Served as main translator between the European Clients and the Department Manager Verified international compliance pertaining to orders and their respective countries. Processed high volumes of orders and delivered keys to clients in a timely manner. Bank Teller, LA. Financial Credit Union (April 2006) Worked with up to $20000 daily for accounts deposits and withdrawal Issued checks and bonds Processed loan payments and verified clients compliance Support Service Associate, Macys (July 2004-July 2006) Opened up to 5 store accounts daily for customers Followed through with customers orders Extensive use of cash register for financial transaction Translated from French and Spanish to English when necessary. Assistant Supervisor, Computer Cable Makers Inc (January 2002-May 2004) Coordinated and managed multiple priorities and projects. Provided telephone support in Spanish. Investigated and billing problems and maintained journals for 22 clients. Supported seven senior managers, monitored workloads assignments and led work teams. Trained and new hired Supported a team of 10 customer service representatives Met company goals with knowledge of customer service practices Spanish and French Tutor, American River College. Sacramento, CA. Individual and group tutoring for 15 students, Filed students’ documents Assisted teachers with grading tests and quizzes. PROFESSIONAL PROFILE Education: Bachelor of Arts in Political Science, California State University, June 2006. Took Additional courses in Business Management and Ethics. Computer Skills: Fully Proficient in Microsoft Words, Power Point, Excel, and Outlook. Languages: Fluently speak and write French, English, Spanish, and Italian. ACTIVITIES Committed to community service, participated in vaccination campaigns and projects for distribution of clean water, Yaoundé, Cameroon. |