My aim is to move to my family to Colombia, after achieving a successful journey in Egypt (Academically, professionally and employment), targeting telecommunication activity management career. As a confident communication performer, with more than 5 years hands-on comprehensive experience in passive, active networking, I strongly (and proudly) believe that I’m one of those “ambidextrous” capable to deploy and administrate dependable telecom voice network; that can allow your business adopt quickly enough to respond to new challenges or seize new opportunities.
Working in Xceed (an outsourcing contact center), Egypt since 2005 and from 2007 as the senior voice engineer that includes voice network, voice applications management. For an Egyptian outsourcing contact center that provides professional services to industry largest and most respected multinational companies (Microsoft, Xbox, Oracle, Cisco, Videotron, Ericsson, Telecom Egypt)
Known as a very much hands-on engineer, managing a team of engineers, supervising operation activities.