| "Official Resume"
Zeljana Miljevic 5239 Keeport Drive, Apt. 1 Pittsburgh, PA 15236 Home Phone: 1-412-714-4920 E-mail: zeljana403@yahoo.com Education: Kaplan Career Institute - ICM Campus, 10 Wood Street, Pittsburgh, PA Associate in Specialized Business – Business Administration & Management October 18, 2006 – January 22, 2009 Received 4.00 for two semesters Major Courses of Study: Personnel management, advertising, managerial accounting, accounting, marketing, spreadsheet management, finance, fundamentals of selling, database management, case studies management, taxes, business communications, oral communications Brashear High School, 590 Crane Avenue, Pittsburgh, PA Graduated in June, 2006 with Honors Work Experience: Bank of New York, Mellon Corporation, 500 Ross Street, Pittsburgh, PA Module/Check Processor November 5, 2005 – August 8, 2007 Screened checks for amount, signature, date, invoice, did necessary paperwork, kept track of total hours worked every week, documented all items processed each day, worked with HIPAA documents, and completed Data Entry Instant Tax Service, 2001 Wharton Square, Pittsburgh, PA Tax Preparer & Receptionist December ’08 - April ‘09 Receptionist duties, customer service, worked with 3+ phone lines, arranged meetings, set up appointments, solved clients’ problems, prepared taxes, dealt with paperwork, worked on Excel and Access, performed data entry PNC Bank, 500 First Avenue, Pittsburgh, PA Wire Transfer Representative January 4, 2010 - Present Treasury Management Department Transferring small and large (within millions) amounts of money domestically and internationally to countries such as China, Yugoslavia, England, France, Italy, Czechoslovakia, Germany, Russia, Switzerland Constant use of phones, computers, interacting with clients and co-workers and solving problems Conducting IRS tax payments, international drafts, exchange rates, currencies, as well as converting foreign currencies (i.e.: Slovak Koruna, Polish Zlotys, Yugoslav Dinar, Japanese Yen, Danish Krone, British Pounds, etc.) Some of our customers include Boeing, Scottrade, Comcast and Aetna Work with banks such as National City, Fifth Third Bank, Bank of America and BNY Mellon Externship Experience: The Lupus Foundation of Pennsylvania, 100 West Station Square Drive #315, Pittsburgh, PA Externship November 3, 2008 – January 22, 2009 Advertising, Spreadsheet Management, Microsoft Word, Excel, Customer Service, Business correspondence, Dealt with cash/checks, Made project decisions, Data entry Computer Skills: Excellent with Microsoft Word, Access, PowerPoint, Excel, Internet/Research, Typing, Data Entry, Lotus Notes |