Personnal Banking or Customer Services OfficerWhat type of job are you looking for? customer service rep or Personnal Banking: i am working a s a banker but i need any good opportunity where i can learn more either in dubai or pakistan i have three years working experience in banking field. What nationality are you? I am a Pakistani and I live in Lahore Pakistan What languages do you speak (and at what level)? English and Urdu What country or area are you looking to work in and why? i am searching good area Pakistn or outside Pakistan. where i can learn more either in dubai or pakistan or Dubai Or Canada etc.... What field do you currently work in? Direct sales consultant (DSC) Deposit mobilization & portfolio management Achievement of Competitive Selling Techniques certificate. My main duties are to introduce new customers to my bank, and resolve conflict arising on customer end, and I also have good relations in market. What fields have you worked in before? Direct sales consultant (DSC) Deposit mobilization & portfolio management Achievement of Competitive Selling Techniques certificate. My main duties are to introduce new customers to my bank, and resolve conflict arising on customer end, and I also have good relations in market. What qualifications do you hold? Bachelor of Arts, 1995 University of the Punjab Lahore Describe the benefits of working with others Provide the highest level of personalized service to Consumer Banking Customers * Acquire additional business in the form of relationship as well as liabilities and assets, from the target market of Consumer Banking (CB) business * Achieve business, revenue and target for the Consumer Banking business and to implement local and global standards for the segment Describe the benefits of working alone Provide the highest level of personalized service to Consumer Banking Customers * Acquire additional business in the form of relationship as well as liabilities and assets, from the target market of Consumer Banking (CB) business * Achieve business, revenue and target for the Consumer Banking business and to implement local and global standards for the segment Principal Accountabilities: * Achieve the agreed sales target as given by the Branch Manager * Solicit fresh customers as per agreed Bank sales policy, strategy, and targets * Ensure Account Opening procedures are strictly adhered to as per policies and guidelines * Develop a potential customer database for new business development * Promote the highest level of customer service and responsiveness to Consumer Banking Customers * Cross-sell other bank products to increase total portfolio for the Bank * Visit existing Consumer Banking Customer for relationship deepening * Intelligently access the needs and problems of the existing customers and guide them in the best solution of their queries and concerns * Monitor customers fund movement and identity where customers fall below criteria level * Maintain a highly decent professional environment in the PFC Centre * Keep customers informed of new products/services and promotional activity * Follow the sales management process on a regular basis and submit required reports to the Branch Manager on a timely basis * Maintain a close coordination with the Operations staffs to provide prompt and excellent service to the banks customers * Ensure the highest standards of know-your-customer requirements supported by documentation * Ensure credit portfolio is managed in an efficient manner with zero expired facilities * Ensure that the branch premises maintain highest standards of hygiene, cleanliness and comfort Core Skills & Essential to Meet Job Expectations: * Good inter-personal/communication skills * Strong customer service orientation * Knowledge of Banking standards, products and services * Understanding of banking operations, money markets, regulations, and risk management What was your worst working experience? very very hardwork What is the most important lesson you have learnt throughout your career? 1. mehnat karnay saa phal millta hay. 2. mehnat may azhmat hay. 3. mehnat kabi righay nahi jatti. What unique skills do you have? experienc in banking field Good Knowledge of the bank, product and services * Working knowledge, awareness of banking solution What would you consider as your 'dream job'? yes i consider banking job is my dream job What are the most interesting aspects of your field? Good inter-personal/communication skills * Strong customer service orientation * Knowledge of Banking standards, products and services * Understanding of banking operations, money markets, regulations, and risk management What are the least interesting aspects of your field? Good inter-personal/communication skills * Strong customer service orientation * Knowledge of Banking standards, products and services * Understanding of banking operations, money markets, regulations, and risk management Please replace this with a question of your own Good Knowledge of the bank, product and services * Working knowledge, awareness of banking solution How can potential employers contact you? with potential many employers contact | 
