position for customer care CURRICULUM VITAE PERSONAL INFORMATION NAME: Eshun Isaac DATE OF BIRTH: 10TH October, 1983 MARITAL STATUS: Single SEX: Male ADDRESS: Upper Room, Box 101, Mampong Ashanti, Ghana PHONE NUMBERS: 024 - 9532231 E MAIL: rainc1999@yahoo.ca raincee@gmail.com WORK EXPERIENCE A. PRESENT WORKING PLACE DATE: December 2008 - Date INSTITUTION: Scancom Ghana Limited (MTN) Brong Ahafo SECTION: Customer Care Unite DUTY: Customer Care (Sunyani) EXPERIENCE: Leadership and managerial skills Customer Relation Solving of over scratch care issues Sim change. MTN mobile money activations B. WORKED PLACE DATE: August 2008 December2008 INSTITUTION: Scancom Ghana Limited (MTN) Brong Ahafo SECTION: Sales & Distribution Division DUTY: Direct Sales Representative (Sunyani) EXPERIENCE: Leadership and managerial skills Customer Relation Securing customers for the company products (Post Paid) Monthly monitoring on customers & problem solving. D. NATIONAL SERVICE PROGRAM DATE: November 2007-July 2008 INSTITUTION: Kumasi Vocational Training Institute DUTY: Teacher SUBJECT TAUGHT: Mathematics /Entrepreneurship EXPERIENCE: Leadership and managerial skills E. ATTACHMENT - ELECTRICAL TECHNICIAN DATE: September 2005 November 2005 INSTITUTION: Electricity Company of Ghana (Ashanti East) SECTION: Electrical Maintenance EXPERIENCE: Converting of three phase transformer to two phase transformer Installation of transformers Testing of earth resistance of transformer Installation, preventive and corrective maintenance of high tension, low-tension lines, isolators, contactors, relays, switches, and circuit breakers of the power distribution systems. F. ATTACHMENT- ELECTRICAL TECHNICIAN DATE: September 2006 - November 2006 INSTITUTION: Unilever Ghana limited (Tema) SECTION: Electrical Maintenance EXPERIENCE: Overhauling of electrical motors and machines Load analysis and description of generators for production Installation and preventive maintenance on domestic work (e.g. lighting systems, lighting protections, sockets, plugs. EDUCATIONAL BACKGROUND 1. KUMASI POLYTECHNIC DATES: 2004 2007 LOCATION: Kumasi (Ashanti Region) DIPLOMA: Higher National (Electrical/Electronics Engineering) MAJOR FIELD OF STUDY: Power system, Power Electronics, Digital Electronics, Engineering Mathematics, Fault Diagnosis. MINOR FIELD OF STUDY: Telecommunication, Entrepreneurship, Computation, Management and Organization. 2. PREMPEH COLLEGE DATES: 2000-2003 LOCATION: Kumasi (Ashanti Region) MAJOR FIELD OF STUDY: Science SCHOOL OFFICE HELD: Guggisberg house store keeper CERTIFICATE: Senior Secondary School Certificate RESEARCH: Design of photoelectric cell to control a lamp ORGANISATIONAL SKILLS: Planning, organizing, writing reports, control of project people, activities, budgets, training/conferences SKILLS PROFILE I. Computer Literate Hardware Software Database, Spreadsheets, Power point and Access REFERENCES Mr. DANIEL Asare Mr. David Gyimah Boadi Electricity Company of Ghana Scancom Ghana Limited (Ashanti - East) Territory Sales Supervisor (MTN) Mobile-0208162727 Brong Ahafo Region Mobile-0244305121 | 
