September 04, 2008Md.Al Morshed
Flat No # A-6
House No # 200/2/1/B, West Kafrul,
Begum Rokeya Sarani
Agargaon, Taltola, Dhaka, Banglades
Dear Sir
Subject: Seeking job opportunity in Customer Service field in Greenland
Allow me to introduce myself briefly. I am a highly skilled customer service manager with substantial experience in the implementation & management of large scale customer service operations. During the last three & half years, I have been providing customer service very successfully. My present job is Officer Customer Service in Grameen Phone company ltd, leading telecommunication service provider in Bangladesh.
The extent of my knowledge is significant & covers a broad range of administrative & technical skills in several key areas including database applications, automated phone systems, and fulfillment tracking. Capitalizing on my success, I am seeking a professional opportunity to leverage my expertise & demonstrate my experience at a progressive company that is position for strong growth.
Some of my key strengths include:
1. Established skill in detecting critical customer service deficiencies & developing preventive strategies & solutions for high-end customer & vendor support.
2.In-depth knowledge of the specialized tools, devices, and procedures used to successfully manage a large number of customers from a customer service center.
3.Exceptional capacity to enter new environments & begin to produce clear-cut results right from the start with well-developed technical & communication that are easily transported between different business organizations & variable working environments.
4.Capable of successful implementing large-scale customer service & support solutions that entail the innovative design & development of broad-based operations
Much of my experience is transferable, especially in the areas of sales & customer service support; given the opportunity, I am confident that my experience and personable disposition would be asset at any company. A personal interview to discuss the ways in which my skills and abilities can assist you in achieving your goals would be most appreciated.
Thank you for your time & consideration.
Md.Al Morshed
GSM: +8801711506632
Email: morshed11@gmail.com
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