ApplicantEDGAR Q. EBAAl Akaria Building 2, Olaya Main Road P.O. Box 6744, Riyadh 11452, Kingdom of Saudi Arabia gagards200@yahoo.com Mobile #: +966 543870499 OBJECTIVE To secure a position through which I can best achieve the potential implied in my educational background to the benefit of my employer as well as myself. To use the vast knowledge and experienced gained to the optimum profitability of my employer and self. To work with an organization where growth is the result of hard work and efficiency. To practice all work and moral values and ethics in life under all circumstances. WORK EXPERIENCES IT SPECIALIST/EXECUTIVE SECRETARY Arabian Trade House (Medical Division ) Al Akaria Building 2, Olaya Main Road P.O. Box 6744, Riyadh 11452 Company Profile: Arabian Trade House (Medical Division) is committed to advancing the health and wellbeing of the people of Saudi Arabia by providing high quality and cost effective network of healthcare services, training and education, consistant with current medical standards for the prevention, diagnosis, and treatment of illness. Project Handled: Medical Project Al Akaria Building 2, Olaya Main Road P.O. Box 6744, Riyadh 11452, Kingdom of Saudi Arabia August 2009 - Present Job Descriptions: Ensure quality of IT infrastructure services on a 24x7 mode, being responsible for operations and end-to-end application and services delivery to end-users * from the Data Center to the customer*s premise. Create an infrastructure strategy, roadmap, policies, and standards based on business plans and application requirements; syndicate with IT staff and business units. Ensure capacity and performance planning exists for all technologies and systems. Plan and manage infrastructure systems projects; syndicate project plans and status with IT staff and business units. Ensure proper information is available for all technologies and systems. Coach and direct IT Infrastructure personnel to achieve departmental and personal goals; perform performance appraisals. Ensure availability of Infrastructure Group staff for upgrades, support, or projects that may occur after traditional office hours, including on-call availability. Ensure infrastructure is in compliance with the information security program, including the creation of business continuity, disaster recovery, and contingency plans for IT. Maintain awareness of IT infrastructure trends, technology, and regulations that could impact company. Develop and manage relationships with technology infrastructure vendors / contractors in order to effectively purchase, maintain, and implement appropriate infrastructure tools. Work with IT staff and business units to develop business cases for major infrastructure purchases. Participate in and contribute to an effective change control process. Develop, track, and control operating and capital budgets for the IT Infrastructure group. COMPUTER INSTRUCTOR Infotech Institute of Arts and Sciences (Lagro branch) Quirino Highway, Lagro Quezon City, Philippines August 2008 - Present Company Profile: Infotech Institute of Arts and Sciences is one of the most outstanding institutions in the country with a promise of giving the Filipino youth quality education. Project Handled: Educational Project Quirino Highway, Lagro Quezon City, Philippines August 2008 August 2009 Job Descriptions: Conduct computer skills courses (Microsoft Office, includes (MS Word, Excel, Access, PowerPoint), Programming, includes (Microsoft Visual Basic 6.0, Microsoft Visual Basic C++, PHP and MySQL, Turbo C, etc.), Data Communication and Networking, Hardware and Software Installation, and other related programs. Prepare relevant training materials and exercises for students. Record daily activities of the students. Leads students in organized group activities. Implementation of program goals and objectives that focus on academic and human development. Maintain a safe work environment. Establish and maintain high standards of behavior. Prepare, clean up and organize duties performed in setting of school including computer laboratory, gym, recreational areas and other assigned spaces, occasional field trips, frequent walking, occasional lifting of equipment. COMPUTER INSTRUCTOR Montessori Professional College Lagro and Muρoz branch Quirino Highway/Roosevelt Avenue, Lagro Quezon City, Philippines August 2008 - Present Company Profile: Montessori Professional College is one of the prestigious institutions in the Philippines in the field of technical skills with response towards global needs. Montessori Professional College is a member of Montessori International Schools in the United States of America. Project Handled: Educational Project Quirino Highway/ Roosevelt Avenue, Lagro Quezon City, Philippines August 2008 August 2009 Job Descriptions: Conduct computer skills courses (Microsoft Office, includes (MS Word, Excel, Access, PowerPoint), Programming, includes (Microsoft Visual Basic 6.0, Microsoft Visual Basic C++, PHP and MySQL, Turbo C, etc.), Data Communication and Networking, Hardware and Software Installation and other related programs. Prepare relevant training materials and exercises for students. Record daily activities of the students. Leads students in organized group activities. Implementation of program goals and objectives that focus on academic and human development. Maintain a safe work environment. Establish and maintain high standards of behavior. Prepare, clean up and organize duties performed in setting of school including computer laboratory, gym, recreational areas and other assigned spaces, occasional field trips, frequent walking, occasional lifting of equipment. CALL CENTER AGENT YEHS Outsourcing Corporation Tanjay City, Oriental Negros, Philippines April 2008-August 2008 Company Profile: YEHS OUTSOURCING CORPORATION, a contact center located outside Manila was established in 2006. It is a duly registered corporation in the Philippines.YEHS exists to provide jobs to the community, thus tapping its rich & respectable pool of talented English-speaking knowledge professionals. Project Handled: FIDO Telecommunication Company British Columbia, Canada April 2008-August 2008 Job Descriptions: Make outbound calls to the people living in the Canada to subscribe or switch to FIDO, one of the telecommunications company in Canada. Knowing the needs of the customers by asking questions. Handling the customers with confident and always think positive. Assessing and helping the customers needs in a professional manner. Processing the customers transactions by asking three forms of Identifications, such as Credit Card Number, Social Insurance Number, Birth Registry Number, Canadian Citizenship, Drivers License, etc. Completing the customers transactions by encoding the gathered data into the database. TEAM LEADER Singles for Christ, Sta. Agueda Parish Church Sta. Agueda Pamplona Oriental Negros, Philippines April 2008- December 2008 Company Profile: Sta. Agueda Parish Church is one of the Catholic Parish Church located in Barangay Sta. Agueda Pamplona Negros Oriental which has a thousand of people and youths living and resides on the said barangay. Project Handled: Singles for Christ Recruitment Sta. Agueda Parish Church Sta. Agueda Pamplona Oriental Negros, Philippines April 2008- December 2008 Job Descriptions: Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Motivate and inspire team members. Lead by setting a good example (role model) - behavior consistent with words. Help develop team members; help resolve dysfunctional behavior. Facilitate problem solving and collaboration. Ensure discussions and decisions lead toward closure. Maintain healthy group dynamics. Assure that the team members have the necessary education and training to effectively participate on the team. Recognize and celebrate team and team member accomplishments and exceptional performance. LEGISLATIVE OFFICER College of Arts and Sciences (CAS) Negros Oriental State University Main Campus 1, Dumaguete City, Philippines June 2007-March 2008 Company Profile: Negros Oriental State University passionately delivers excellent instructions, fosters cutting-edge research, and encourages socially-responsive community services through relevant and innovative technologies. Project Handled: Student Government Sta. Agueda Parish Church Negros Oriental State University Main Campus 1, Dumaguete City, Philippines June 2007-March 2008 Job Descriptions: Representing the students belongs to the college, College of Arts and Sciences at Negros Oriental State University, Philippines. To review and approve the Constitutions and/or Bylaws of all University student organizations. Promoting the general welfare of the students by enacting properly the necessary laws. To allocate and develop guidelines Student Activity Fees among registered student organizations requesting funds for purposes which the Senate shall deem compatible with the general welfare of the Student body. To enact all laws pertaining to elections and make any subsequent amendments to the documents. Listen and give assistant to the students needs. COMPUTER TECHNICIAN/STUDENT ASSISTANCE Internet Research Station (IRS) Negros Oriental State University Main Campus 1, Dumaguete City, Philippines Oct. 2004-March 2008 Company Profile: Negros Oriental State University passionately delivers excellent instructions, fosters cutting-edge research, and encourages socially-responsive community services through relevant and innovative technologies. Project Handled: Computer Laboratory/Internet Research Station Negros Oriental State University Main Campus 1, Dumaguete City, Philippines Oct. 2004-March 2008 Job Descriptions: Accepting Computer Repair, Upgrade, Troubleshoot, Assemble (PC, Network Installations) Internet Installation (DSL, Broadband, Wireless, Dial-up Connections) PC Check-up/Cleaning, Home Service, Printing, Scanning, Typing Job, Converting/Burn/Upload (Audio/Video) to Cell phone, I-pod, PDA etc. Maintaining the files and programs in the computer Running Daily AntiVirus Scan Installing and upgrading Hardware/Software if needed Computer assistant Fixing software/hardware problems of the computers Maintain Computers and Network (LAN and Internet) Assists Students when they ask help DATA ENCODER/TECHNICAL SUPPORT Computerized Enrollment System Negros Oriental State University Main Campus 1, Dumaguete City, Philippines Oct. 2005-Oct. 2007 Company Profile: Negros Oriental State University passionately delivers excellent instructions, fosters cutting-edge research, and encourages socially-responsive community services through relevant and innovative technologies. Project Handled: Computerized Enrollment System Negros Oriental State University Main Campus 1, Dumaguete City, Philippines Oct. 2005-Oct. 2007 Job Descriptions: Data Encoder Necessary in data encoding of report. Files and datasheets. Making print outs for scheduled meetings, conferences and research of our superiors. Maintain files in their own filing cabinets. To install, connect and troubleshooting computer applications. Handles all the checking of the incoming & outgoing receipts of the office. Prepares the summary of collection of the University on a daily basis. Computer Technician Rapidly responding to the customer. Assisting the customer with installation and basic questions. Providing the customer with known workarounds and resolutions. Gathering additional information about reported issue. Maintaining ftp and web site content product updates (patches/fixes) and information distribution sites. Creating failures and requests associated with customer cases and providing status information to the affected customers. TRAININGS AND SEMINARS ATTENDED Broadband Technology Audio Visual Room (AVR) Negros Oriental State University Main Campus 1, Dumaguete City, Philippines February 9-11, 2007 Leadership Training Seminar and Inter- Personal Relationship Le Toundra Peak, San Miguel Bacong, Oriental Negros, Philippines August 2007 Gender Equality Issues on Pornography and Prostitution College of Education (CED) Mini-Theater Negros Oriental State University Main Campus I, Dumaguete City, Philippines September 2007 Parish Renewal Experience Corinthian Weekend Seminar Saint Joseph Seminary Sibulan, Oriental Negros, Philippines April 2007 COMPUTER SKILLS / APPLICATIONS Microsoft Office Applications Excellent Typing Skills Adobe Photoshop and HTML (Graphics & Web Design) Computer Troubleshooting, Printer, etc. Hardware and Software Installation Networking (LAN, WAN, MAN) Programming (Microsoft Visual Basic 6.0, Microsoft Visual Basic C++, Turbo C Language, PHP and MySQL, Java). PERSONAL INFORMATION Date of Birth : February 21, 1987 Age : 22 Place of Birth : Sta. Agueda Pamplona Negros Oriental, Philippines Citizenship : Filipino Religion : Roman Catholic Civil Status : Single Height : 54 Weight : 52 kgs. Language : English, Tagalog EDUCATIONAL ATTAINMENT PRIMARY: Sta. Agueda Elementary School SECONDARY: Sta. Agueda National High School COLLEGE: Negros Oriental State University COURSE: Bachelor of Science in Computer Science VOCATIONAL COURSES: 1. Computer Technician (ongoing) Saint Peter Velle Technical Training Center Inc. #2 Don Mariano Marcos Avenue, cor. Don Jose Subd. Fairview, Quezon City February 1- August 2009 2. J.A.B. Comprehensive Learning in Computer Incorporated (Microsoft Office Application) Pamplona Central School, Oriental Negros March 2004 ACHIEVEMENTS 1. Leadership Award Her Excellency Gloria Macapagal Arroyo President of the Republic of the Philippines March 2004 2. Technology and Entrepreneurship Her Excellency Gloria Macapagal Arroyo President of the Republic of the Philippines March 2004 3. Assessment Methodology/Training Methodology (AM/TM) Passer Technical Education and Skills Authority (TESDA) STI Delos Santos, Quezon City February 2009 4. Salutatorian Sta. Agueda National High School Sta. Agueda Pamplona Oriental Negros March 2004 5. Corps Commander Citizenship Army Training (CAT) Sta. Agueda National High School School Year 2003-2004 6. President Student Government Organization (SGO) Sta. Agueda National High School School Year 2003-2004 REFERENCES Engr. Francie Ozoa Department Chair Computer Science and Information Technology Department (CSIT) Negros Oriental State University Dumaguete City Mobile #:+639173142768 Engr. Henidino Ramacho Director, Computer Information System Negros Oriental State University Dumaguete City Mobile #:+639269580272 Reymil Cadapan MBA. University Registrar Negros Oriental State University Dumaguete City Mobile #:+639173142634 Engr. Jojo Salva EI Engineer Power Plant Division NNGP PNOC-EDC Mobile #:+639153900066 | 
