ResumeSyed Yasir Ali Objective To obtain a good position with a reputed organization, which could provide me with an environment to nurture my professional growth and enable me to augment my skills and utilize my abilities for the benefit of the organization. Experience May-2003 April-2004 Citibank N.A Credit card Department Direct Sales for Credit Cards Sorting their Pre-Post Cards Sales. Coordinating with Data Entry Unit & Credit Cards Ops. Keeping Tract of Cards sales Approval & Rejection. Conducting Vigilance &Rejection Review for Credit Cards Cases. April 2004– 15 May 2005 Citibank N.A Telemarketing unit Tele Sales Officer Responsible to sell credit cards/auto loans/banking products. Solicited leads under cross sell as well. Responsible for retaining existing customers. Expanded sales to include mass market accounts. 19th May 2005 to 31-Dec-05 United Bank Limited • Customer Relation Ship Officer Telesales & Online Booking Financial Products “Balance Transfer Facility n “And “Balance Consolidation”. 1st Jan 06 to 25th Oct 07 United Bank Limited Team Manager • Responsible for coaching, assessment of training needs for the Customer Relationship Officer. • Timely performance management reviews to be documented to check with the progress against the goals set for the year. • Conducting In-house training for the fresh recruits regarding promotions and also involved in refresher courses. Call evaluations being an integral part of job responsibility to maintain the standards of service and quality. • April—2008 Sep--2008 MCB BANK Telesales & Online Booking Financial Products “Balance Transfer Facility, Sip, Retention, I Plane Insurance in Portfolio Initiative Unit dept. As a B.E.D Education 2006 Karachi University Graduated in Commerce. Courses • Communication Skills • Effective communication skills • Managing and motivating people • Information technology • Peachtree and tale • Diploma in Hotel Management Personal Data Father Name Ali Hussain NIC Number 42101-5815227-5 Date Of Birth 25-Nov-1984 Contact Number 0092 03332323982 E-mail Address yasir_career@hotmail.com References Available upon request. | 
