Syed Yasir Ali Objective To obtain a good position with a reputed organization, which could provide me with an environment to nurture my professional growth and enable me to augment my skills and utilize my abilities for the benefit of the organization.
Experience
May-2003 April-2004 Citibank N.A
Credit card Department
Direct Sales for Credit Cards
Sorting their Pre-Post Cards Sales.
Coordinating with Data Entry Unit & Credit Cards Ops.
Keeping Tract of Cards sales Approval & Rejection.
Conducting Vigilance &Rejection Review for Credit Cards Cases.
April 2004– 15 May 2005 Citibank N.A
Telemarketing unit Tele Sales Officer
Responsible to sell credit cards/auto loans/banking products.
Solicited leads under cross sell as well.
Responsible for retaining existing customers.
Expanded sales to include mass market accounts.
19th May 2005 to 31-Dec-05 United Bank Limited
• Customer Relation Ship Officer
Telesales & Online Booking Financial Products “Balance Transfer
Facility n “And “Balance Consolidation”.
1st Jan 06 to 25th Oct 07 United Bank Limited
Team Manager
• Responsible for coaching, assessment of training needs for the Customer Relationship Officer.
• Timely performance management reviews to be documented to check with the progress against the goals set for the year.
• Conducting In-house training for the fresh recruits regarding promotions and also involved in refresher courses.
Call evaluations being an integral part of job responsibility to maintain the standards of service and quality.
• April—2008 Sep--2008 MCB BANK
Telesales & Online Booking Financial Products “Balance Transfer Facility, Sip, Retention, I Plane Insurance in Portfolio Initiative Unit dept. As a B.E.D
Education 2006 Karachi University
Graduated in Commerce.
Courses
• Communication Skills
• Effective communication skills
• Managing and motivating people
• Information technology
• Peachtree and tale
Personal Data
Father Name Ali Hussain
NIC Number 42101-5815227-5
Date Of Birth 25-Nov-1984
Contact Number 0092 03332323982
E-mail Address yasir_career@hotmail.com
References Available upon request.