Hospitality and TourismDenise Aliceah AlfordSeaview Drive, Lyssons District, Morant Bay P.O., St. Thomas, Jamaica Tel: (876) 447-2086 (Cellular) Email: denise_alford@yahoo.com Career Goals: To make a positive contribution to organizational growth and development. Education: 2005 – Present Northern Caribbean University Bachelor of Science Degree in Travel and Tourism Management 1999- 2004 Morant Bay High School Six Caribbean Examination Council passes in Mathematics, English Language, English Literature, Biology, Accounts and Agricultural Science Professional Accomplishments: November 2008 Coordinated and conducted training seminar on Human Resource Management in the Global Environment, NCU October 2008 Honour Roll Northern Caribbean University June-July 2008 Team Jamaica Certificate May 2008 Jamaica Customer Service Association March 2008 Planned and conducted training seminar on Government Involvement in Tourism, NCU October 2007 Produced and launched documentary entitled Hidden Treasure focusing on Treasure Beach October 2007 Honour Roll Northern Caribbean University May- June 2007 Planned and executed an all island tour of Curacao. January- May 2007 Conceptualized, planned and executed a conference entitled Rising to the Occasion. Extra-Curricular Activities and Leadership: August 2008- Present Member of the Tourism Action Club August 2007-May 2008 Chaplain, Business and Secretarial Students Association, (BASSO), Northern Caribbean University August 2005-December 2005 Assistant Treasurer, Northern Caribbean University Young Alumni Work Experience: January 2006- December 2008 Receptionist – College of Business and Hospitality Management Northern Caribbean University Duties included providing customer service, scanning and processing documents and assisting administrative assistants July 2007- August 2007 Hospitality Intern - Golden Shore Beach Resort, St. Thomas Skills: Good command of the Spanish language. Microsoft Office References: Will become available upon request | 
