| CURRICULUM VITAE Professional Synopsis: Experience: 6+ Years 1. Skill Set • ISO9001: 2000, ISO17799:2002, COBIT, ISO27001, TL9000, SEI CMM, SQA, Statistical Tools, Timesheet, Quality Audit, Process Defining& Managing, Statistical Analysis. • CMMI, Melcombaldrige Quality Awards, Six Sigma & TQM (Conceptual Knowledge& Yet To implement) • Engineering Quality(Manual Testing :- BlackBoX Testing, BugLifecycle,Bug Tracking Tool Handling, Bug classification & Priotisation,Test Plan,TestCases & specification,Formal Technical Review, WhiteBox Testing(Conceptual Knowledge) • Mobile Content Quality (Text Message & Ring Tone Quality) 2. Professional Acheivement: • Twice Certified Internal Quality Auditors • Became External Auditors • Leading 20 member’s Team Size • Management Representative • Handled Major Certification Organization Like: BVQI, KPMG, ICS, BIS & DQS • SEPG Member & Coordinator, MRM Member. • Managed Engineering & Process Quality Team 1. FrontRunner MEA FZ LLC; Dubai Internet City, Dubai. Designation: Manager QA Working Place: ISMD (Information Security Monitoring Department), Saudi Arabia Telecom, Riyadh. Joining Date: 18th Dec.2005 to Till Date Reporting To: 1.Director Consulting (Information Security) 2. Director ISMD Saudi Telecom. Team Strength: 5 Role & Responsibility: 1. As an Engineering Quality Head A. To Lead the Technical Quality Team B. To Do final Authorization of Test Plan C. To Prepare Final Technical Quality Report D. To Prepare Monthly presentation of Technical Quality 2. As an Assurance Quality Head A. Lead Assurance Quality Team B. To do Final Authorization of QA Plan C. To do sampling Check of Installed software D. To issue QA Certificate E. To Check Project Process Compliance F. To take part in PMO Meeting G. To check Final Metrics Analysis Report H. To take decision on new check points for Engineering Quality 3. As a Management Quality Head A. QMS Development, Implementation & Improvement Plan B.To conduct Internal Quality Audit C. To define ISMD capability Maturity Model D. To prepare Outsouced Assurance report E. To take part in MRM F. To take part in PAT meeting G. To define Quality strategy for ISMD H. To prepare process baseline I. To head department meeting. J. To ensure COBIT process implementation Achievement 1. Sucessful presentation before STC Management 2. Installed Quality Department with the separate Budget of STC 3. Defined role of Quality department in ISMD 4. Populated the Quality department 5. Defined role of each member in Quality Department 2. ACL Wireless Limited; New Delhi ( Mobile Community Building,VAS,Enterprise Mobility) 1. wIM (Wireless Instant Messaging) 2.wMS (Wireless Messaging Suit) 3.Value Added service A Proficient in Mobile Technology Testing: J2ME, SMS, Symbian, WAP, WIB Wireless Technology Network: CDMA,GSM Designation:Manager QA Joining Time: 28th June 2004 to 17 Dec 2005 Team Strength: 16 Reporting to: President Role & Responsibility: 1. Role as a Engineering Quality Leader: A. To Lead Testing Team for both products wIM & wMS B. To Ensure Test plan is met. C. To Review Test Plan D. To Prioritize the defect E. To Monitor the defect density F. To Review the Test Cases & Specification G. To Monitor the defect Tracking Tool 2. Role as a SQA Leader: A. To Review of Product Concept Note B. To Review Design / Modelling Document C. To Prepare SQA plan for wIM & wMS D.To ensure SQA plan is implemented & its goal is achieved and any variation is taken into consideration. E. To Do Product review on Alpha & Beta release F. To Quantify Product Quality G. To Define Product Quality Goal H.To issue QA certificate as “Certificate of Assurance” before deployment I. Take part in defect prevention meeting as a member of Defect prevention advisory group. 3. Role as a Process Leader 1. To define the process 2. To take part in PAT meeting 3. To tailor the process 4. To maintain the repository of all processes 4. Role as Metrics Leader A. To define metrics Management Plan Product & Process & Service B. To implement the Plan C. To Conduct Analysis D To take action in direction of prevention. 5. Role as a QMS standard (SEI-CMM, CMMI, Six Sigma, ISO9001:2000) implementation Leader. A. To Make Awareness Program B. To do Gap Analysis program C. To prepare & review & Updation of Quality, Procedure & work instruction Manual D. To implement & monitors all the policy defined in Quality manual. E. To Plan & conduct internal Quality Audit F. To conduct Management Review Meeting G. To conduct External Quality Audit 6. Role as a QA Head A. To take part in Organization Strategic Meeting B. To represent QA Department C. Yearly Achievement Report D. To define Goal Of QA department E. To make QA resources Plan F. To Impart Training to SQA G. To lead all QA Resources H. To have a communication with statutory organization Acheivement: 1. Established QA department as independent Group of organization 2. Established QA process in organization 3. Established Quality Management system in Service & Content Management Section 4. Designed Certificate of Assurance for Product & Service. 3. Escorts Group (IT Division) A. Cellnext Solutions Limited B. Escosoft Technologies Limited C. Escotoonz Entertainment Private Limited Designation: Quality-In-Charge (IT companies of Escorts Group) Reporting to: Chief Operating Officer (COO) Team Size: 10 Working Period: 14th April 2003 to 28th June 2004 Job Profile: A. Software Project Oriented Activities:(Configuration Management, Metrics Management & Risk Management & Quality Management) • Assessment & Evaluation & Selection of SQA Model Before Project Realization. • Identify & Plan to achieve SQA Goal for individual Project • Execute SQA Plan • Review achievements and revise SQA plan • Software Engineering Audit • Impart Training Related to New Plan in regard to adherence of SQA with Engineering Activities. B. Content Management QA Activities: • Assessment, Evaluation & QA Model in Content Management for each contract Realization. • QA Model implementation with review achievements of QA Goal for Content Management. • Conduct Content Audit C. Quality Management System Activities As Per ISO9001: 2000,SEI-CMM, TQM & Mecombaldrige recommended Quality Award Principle • QMS Plan & Design (Quality Policy, Objectives, QSM, QSP, QSF&QSWI Review) • QMS Implementation • QMS Measurement, Analysis & Improvement Achievement: • Coducted Successful surveillance Audit asper ISO9001: 2000 • External Auditor of “Escosoft Technologies” Noida • Nominated Group Quality Incharge of IT Division of Escorts 4) NuWave eSolutions Pvt Ltd, Nehru Place, New Delhi (Formerly Vedic Infosys Pvt Ltd). (Software & IT enabled service provider) Global business process outsourcing solutions (BPO) CMMI Level -5 Company Designation- Quality Analyst (ISO Coordinator) Team Size: 8 Duration: 27th June 2001 to10th April 2003. JOB PROFILE • To define QA Procedure for Software development & IT projects • To develop Quality Metrics for software development & IT Projects • Quality management system design according to ISO9001: 2000, CMM & TQM. • To conduct internal quality audit in the company • To assess the quality management system & implementation and provide feedback to the Senior Management • To prepare the data structure for analysis • To up-date all training materials and impart training related to quality • To implement & maintain IT Security standards (ISO17799) (Recently Taken Job profile on the demand of our new customer with addition to my existing profile) Achievement: • Certified Internal Quality auditor • Quality coordinator of the company • Led implementation and certification program as per ISO 9001: 2000 • Led gap analysis program for going in CMM Level 3 • Intentional error tool implementation for checking human brain (continuous Quality awareness checking of employees). • Developed quality control team for controlling over technical characteristics of software & IT products and • Developed quality assurance team for Quality Management System Assessment. 5. KVA ENGGS. &CONS. (P) LTD.MUMBAI Designation -Project Executive (QMS) Northern Region Duration :9th September 1999 – June 2001 Job Profile • To make assessment report of existing system of client (pre-change analysis) • Development of document as QSM, QPM, WIM etc needed for ISO 9000. • Implementation of ISO 9000 In Client’s Premises. • To assist the client till certification related to ISO 9000 • Marketing Analysis for our company • System Research of our company Achievement • Certified Internal Quality Auditor • Management Representative. (Kva Enggs.&Cons.(P)Ltd.) • Internal Quality Auditor 0f Ibp (Manesar Gurgoan) • Internal Quality Auditor of Bharat Petroleum Corporation Ltd Noida) 1. M.T.Q.M. Marks 66% (Master of Total Quality Management) (Master Degree) from University of Lucknow, Lucknow-1997-1999. Topic Covered: TQM-Quality & Reliability concept detail infrastructure of TQM (CWQC & Related concept)ISO/QS 9000, ISO 14000, SEICMM, PCMM implementation, SQC/SPC, process capability, Quality Audit, System Improvement Methodology, Statistical Tools, vendor Development, Quality improvement tools (Kaizen, QFD, FMEA, Quality Circle, Benchmarking, JIT, PDCA), Taguchi’s Methods of Design of Experiment, Product liability, Highly Advanced Method of Measurement of Quality, Zero Defect, Six Sigma, Project Management, Configuration management and software Quality Assurance Science and Quality Awards. 2. Central Institute of plastic: Post Graduate Diploma Plastic Engg. & Tech. Patna, Bihar Processing Tech. 3.Master of science in Information Technology from Punjab Technical University (Pursuing) TRG-1 2 Months - Jyanti Polymers Ltd. (Hazipur) Project - Blow Molding Container TRG-2 2 Months - Jindal Strips Ltd. at Hissar Project - Quality Function Deployment TRG-3 6 Months - Nil Kamal Plastics Ltd. Greater Noida. Project - Analysis of non-conformance in Production Q.A. & Store Department 1. ISO-9000: 2000 Implementation Methodology According to New requirements, Organised by Regional Testing Center Okhla Industrial Area, New Delhi. MS-Dos, MS-Word, MS-Excel, MS-PowerPoint, Internet, E-mail etc. 2. 3. Six sigma, Control Chart, Design of experiment, Sampling, test of Hypothesis, standard deviation, Normal Distribution, Process capability,Data presentation,& statistical analysis TNB College Bhagalpur: B.Sc. (marks -68%) T.M.Bhagalpur University Bhagalpur (Bihar) Father’s Name: Prof. Pashupati Poddar Date of Birth: 14-07-1976 Marital Status: Single Hobbies: Chess Languages Known: Hindi & English Date : Place: (MUKESH KUMAR) CURRICULUM VITAE Professional Synopsis: Experience: 6+ Years 1. Skill Set • ISO9001: 2000, ISO17799:2002, COBIT, ISO27001, TL9000, SEI CMM, SQA, Statistical Tools, Timesheet, Quality Audit, Process Defining& Managing, Statistical Analysis. • CMMI, Melcombaldrige Quality Awards, Six Sigma & TQM (Conceptual Knowledge& Yet To implement) • Engineering Quality(Manual Testing :- BlackBoX Testing, BugLifecycle,Bug Tracking Tool Handling, Bug classification & Priotisation,Test Plan,TestCases & specification,Formal Technical Review, WhiteBox Testing(Conceptual Knowledge) • Mobile Content Quality (Text Message & Ring Tone Quality) 2. Professional Acheivement: • Twice Certified Internal Quality Auditors • Became External Auditors • Leading 20 member’s Team Size • Management Representative • Handled Major Certification Organization Like: BVQI, KPMG, ICS, BIS & DQS • SEPG Member & Coordinator, MRM Member. • Managed Engineering & Process Quality Team 1. FrontRunner MEA FZ LLC; Dubai Internet City, Dubai. Designation: Manager QA Working Place: ISMD (Information Security Monitoring Department), Saudi Arabia Telecom, Riyadh. Joining Date: 18th Dec.2005 to Till Date Reporting To: 1.Director Consulting (Information Security) 2. Director ISMD Saudi Telecom. Team Strength: 5 Role & Responsibility: 1. As an Engineering Quality Head A. To Lead the Technical Quality Team B. To Do final Authorization of Test Plan C. To Prepare Final Technical Quality Report D. To Prepare Monthly presentation of Technical Quality 2. As an Assurance Quality Head A. Lead Assurance Quality Team B. To do Final Authorization of QA Plan C. To do sampling Check of Installed software D. To issue QA Certificate E. To Check Project Process Compliance F. To take part in PMO Meeting G. To check Final Metrics Analysis Report H. To take decision on new check points for Engineering Quality 3. As a Management Quality Head A. QMS Development, Implementation & Improvement Plan B.To conduct Internal Quality Audit C. To define ISMD capability Maturity Model D. To prepare Outsouced Assurance report E. To take part in MRM F. To take part in PAT meeting G. To define Quality strategy for ISMD H. To prepare process baseline I. To head department meeting. J. To ensure COBIT process implementation Achievement 1. Sucessful presentation before STC Management 2. Installed Quality Department with the separate Budget of STC 3. Defined role of Quality department in ISMD 4. Populated the Quality department 5. Defined role of each member in Quality Department 2. ACL Wireless Limited; New Delhi ( Mobile Community Building,VAS,Enterprise Mobility) 1. wIM (Wireless Instant Messaging) 2.wMS (Wireless Messaging Suit) 3.Value Added service A Proficient in Mobile Technology Testing: J2ME, SMS, Symbian, WAP, WIB Wireless Technology Network: CDMA,GSM Designation:Manager QA Joining Time: 28th June 2004 to 17 Dec 2005 Team Strength: 16 Reporting to: President Role & Responsibility: 1. Role as a Engineering Quality Leader: A. To Lead Testing Team for both products wIM & wMS B. To Ensure Test plan is met. C. To Review Test Plan D. To Prioritize the defect E. To Monitor the defect density F. To Review the Test Cases & Specification G. To Monitor the defect Tracking Tool 2. Role as a SQA Leader: A. To Review of Product Concept Note B. To Review Design / Modelling Document C. To Prepare SQA plan for wIM & wMS D.To ensure SQA plan is implemented & its goal is achieved and any variation is taken into consideration. E. To Do Product review on Alpha & Beta release F. To Quantify Product Quality G. To Define Product Quality Goal H.To issue QA certificate as “Certificate of Assurance” before deployment I. Take part in defect prevention meeting as a member of Defect prevention advisory group. 3. Role as a Process Leader 1. To define the process 2. To take part in PAT meeting 3. To tailor the process 4. To maintain the repository of all processes 4. Role as Metrics Leader A. To define metrics Management Plan Product & Process & Service B. To implement the Plan C. To Conduct Analysis D To take action in direction of prevention. 5. Role as a QMS standard (SEI-CMM, CMMI, Six Sigma, ISO9001:2000) implementation Leader. A. To Make Awareness Program B. To do Gap Analysis program C. To prepare & review & Updation of Quality, Procedure & work instruction Manual D. To implement & monitors all the policy defined in Quality manual. E. To Plan & conduct internal Quality Audit F. To conduct Management Review Meeting G. To conduct External Quality Audit 6. Role as a QA Head A. To take part in Organization Strategic Meeting B. To represent QA Department C. Yearly Achievement Report D. To define Goal Of QA department E. To make QA resources Plan F. To Impart Training to SQA G. To lead all QA Resources H. To have a communication with statutory organization Acheivement: 1. Established QA department as independent Group of organization 2. Established QA process in organization 3. Established Quality Management system in Service & Content Management Section 4. Designed Certificate of Assurance for Product & Service. 3. Escorts Group (IT Division) A. Cellnext Solutions Limited B. Escosoft Technologies Limited C. Escotoonz Entertainment Private Limited Designation: Quality-In-Charge (IT companies of Escorts Group) Reporting to: Chief Operating Officer (COO) Team Size: 10 Working Period: 14th April 2003 to 28th June 2004 Job Profile: A. Software Project Oriented Activities:(Configuration Management, Metrics Management & Risk Management & Quality Management) • Assessment & Evaluation & Selection of SQA Model Before Project Realization. • Identify & Plan to achieve SQA Goal for individual Project • Execute SQA Plan • Review achievements and revise SQA plan • Software Engineering Audit • Impart Training Related to New Plan in regard to adherence of SQA with Engineering Activities. B. Content Management QA Activities: • Assessment, Evaluation & QA Model in Content Management for each contract Realization. • QA Model implementation with review achievements of QA Goal for Content Management. • Conduct Content Audit C. Quality Management System Activities As Per ISO9001: 2000,SEI-CMM, TQM & Mecombaldrige recommended Quality Award Principle • QMS Plan & Design (Quality Policy, Objectives, QSM, QSP, QSF&QSWI Review) • QMS Implementation • QMS Measurement, Analysis & Improvement Achievement: • Coducted Successful surveillance Audit asper ISO9001: 2000 • External Auditor of “Escosoft Technologies” Noida • Nominated Group Quality Incharge of IT Division of Escorts 4) NuWave eSolutions Pvt Ltd, Nehru Place, New Delhi (Formerly Vedic Infosys Pvt Ltd). (Software & IT enabled service provider) Global business process outsourcing solutions (BPO) CMMI Level -5 Company Designation- Quality Analyst (ISO Coordinator) Team Size: 8 Duration: 27th June 2001 to10th April 2003. JOB PROFILE • To define QA Procedure for Software development & IT projects • To develop Quality Metrics for software development & IT Projects • Quality management system design according to ISO9001: 2000, CMM & TQM. • To conduct internal quality audit in the company • To assess the quality management system & implementation and provide feedback to the Senior Management • To prepare the data structure for analysis • To up-date all training materials and impart training related to quality • To implement & maintain IT Security standards (ISO17799) (Recently Taken Job profile on the demand of our new customer with addition to my existing profile) Achievement: • Certified Internal Quality auditor • Quality coordinator of the company • Led implementation and certification program as per ISO 9001: 2000 • Led gap analysis program for going in CMM Level 3 • Intentional error tool implementation for checking human brain (continuous Quality awareness checking of employees). • Developed quality control team for controlling over technical characteristics of software & IT products and • Developed quality assurance team for Quality Management System Assessment. 5. KVA ENGGS. &CONS. (P) LTD.MUMBAI Designation -Project Executive (QMS) Northern Region Duration :9th September 1999 – June 2001 Job Profile • To make assessment report of existing system of client (pre-change analysis) • Development of document as QSM, QPM, WIM etc needed for ISO 9000. • Implementation of ISO 9000 In Client’s Premises. • To assist the client till certification related to ISO 9000 • Marketing Analysis for our company • System Research of our company Achievement • Certified Internal Quality Auditor • Management Representative. (Kva Enggs.&Cons.(P)Ltd.) • Internal Quality Auditor 0f Ibp (Manesar Gurgoan) • Internal Quality Auditor of Bharat Petroleum Corporation Ltd Noida) 1. M.T.Q.M. Marks 66% (Master of Total Quality Management) (Master Degree) from University of Lucknow, Lucknow-1997-1999. Topic Covered: TQM-Quality & Reliability concept detail infrastructure of TQM (CWQC & Related concept)ISO/QS 9000, ISO 14000, SEICMM, PCMM implementation, SQC/SPC, process capability, Quality Audit, System Improvement Methodology, Statistical Tools, vendor Development, Quality improvement tools (Kaizen, QFD, FMEA, Quality Circle, Benchmarking, JIT, PDCA), Taguchi’s Methods of Design of Experiment, Product liability, Highly Advanced Method of Measurement of Quality, Zero Defect, Six Sigma, Project Management, Configuration management and software Quality Assurance Science and Quality Awards. 2. Central Institute of plastic: Post Graduate Diploma Plastic Engg. & Tech. Patna, Bihar Processing Tech. 3.Master of science in Information Technology from Punjab Technical University (Pursuing) TRG-1 2 Months - Jyanti Polymers Ltd. (Hazipur) Project - Blow Molding Container TRG-2 2 Months - Jindal Strips Ltd. at Hissar Project - Quality Function Deployment TRG-3 6 Months - Nil Kamal Plastics Ltd. Greater Noida. Project - Analysis of non-conformance in Production Q.A. & Store Department 1. ISO-9000: 2000 Implementation Methodology According to New requirements, Organised by Regional Testing Center Okhla Industrial Area, New Delhi. MS-Dos, MS-Word, MS-Excel, MS-PowerPoint, Internet, E-mail etc. 2. 3. Six sigma, Control Chart, Design of experiment, Sampling, test of Hypothesis, standard deviation, Normal Distribution, Process capability,Data presentation,& statistical analysis TNB College Bhagalpur: B.Sc. (marks -68%) T.M.Bhagalpur University Bhagalpur (Bihar) Father’s Name: Prof. Pashupati Poddar Date of Birth: 14-07-1976 Marital Status: Single Hobbies: Chess Languages Known: Hindi & English Date : Place: (MUKESH KUMAR) CURRICULUM VITAE Professional Synopsis: Experience: 6+ Years 1. Skill Set • ISO9001: 2000, ISO17799:2002, COBIT, ISO27001, TL9000, SEI CMM, SQA, Statistical Tools, Timesheet, Quality Audit, Process Defining& Managing, Statistical Analysis. • CMMI, Melcombaldrige Quality Awards, Six Sigma & TQM (Conceptual Knowledge& Yet To implement) • Engineering Quality(Manual Testing :- BlackBoX Testing, BugLifecycle,Bug Tracking Tool Handling, Bug classification & Priotisation,Test Plan,TestCases & specification,Formal Technical Review, WhiteBox Testing(Conceptual Knowledge) • Mobile Content Quality (Text Message & Ring Tone Quality) 2. Professional Acheivement: • Twice Certified Internal Quality Auditors • Became External Auditors • Leading 20 member’s Team Size • Management Representative • Handled Major Certification Organization Like: BVQI, KPMG, ICS, BIS & DQS • SEPG Member & Coordinator, MRM Member. • Managed Engineering & Process Quality Team 1. FrontRunner MEA FZ LLC; Dubai Internet City, Dubai. Designation: Manager QA Working Place: ISMD (Information Security Monitoring Department), Saudi Arabia Telecom, Riyadh. Joining Date: 18th Dec.2005 to Till Date Reporting To: 1.Director Consulting (Information Security) 2. Director ISMD Saudi Telecom. Team Strength: 5 Role & Responsibility: 1. As an Engineering Quality Head A. To Lead the Technical Quality Team B. To Do final Authorization of Test Plan C. To Prepare Final Technical Quality Report D. To Prepare Monthly presentation of Technical Quality 2. As an Assurance Quality Head A. Lead Assurance Quality Team B. To do Final Authorization of QA Plan C. To do sampling Check of Installed software D. To issue QA Certificate E. To Check Project Process Compliance F. To take part in PMO Meeting G. To check Final Metrics Analysis Report H. To take decision on new check points for Engineering Quality 3. As a Management Quality Head A. QMS Development, Implementation & Improvement Plan B.To conduct Internal Quality Audit C. To define ISMD capability Maturity Model D. To prepare Outsouced Assurance report E. To take part in MRM F. To take part in PAT meeting G. To define Quality strategy for ISMD H. To prepare process baseline I. To head department meeting. J. To ensure COBIT process implementation Achievement 1. Sucessful presentation before STC Management 2. Installed Quality Department with the separate Budget of STC 3. Defined role of Quality department in ISMD 4. Populated the Quality department 5. Defined role of each member in Quality Department 2. ACL Wireless Limited; New Delhi ( Mobile Community Building,VAS,Enterprise Mobility) 1. wIM (Wireless Instant Messaging) 2.wMS (Wireless Messaging Suit) 3.Value Added service A Proficient in Mobile Technology Testing: J2ME, SMS, Symbian, WAP, WIB Wireless Technology Network: CDMA,GSM Designation:Manager QA Joining Time: 28th June 2004 to 17 Dec 2005 Team Strength: 16 Reporting to: President Role & Responsibility: 1. Role as a Engineering Quality Leader: A. To Lead Testing Team for both products wIM & wMS B. To Ensure Test plan is met. C. To Review Test Plan D. To Prioritize the defect E. To Monitor the defect density F. To Review the Test Cases & Specification G. To Monitor the defect Tracking Tool 2. Role as a SQA Leader: A. To Review of Product Concept Note B. To Review Design / Modelling Document C. To Prepare SQA plan for wIM & wMS D.To ensure SQA plan is implemented & its goal is achieved and any variation is taken into consideration. E. To Do Product review on Alpha & Beta release F. To Quantify Product Quality G. To Define Product Quality Goal H.To issue QA certificate as “Certificate of Assurance” before deployment I. Take part in defect prevention meeting as a member of Defect prevention advisory group. 3. Role as a Process Leader 1. To define the process 2. To take part in PAT meeting 3. To tailor the process 4. To maintain the repository of all processes 4. Role as Metrics Leader A. To define metrics Management Plan Product & Process & Service B. To implement the Plan C. To Conduct Analysis D To take action in direction of prevention. 5. Role as a QMS standard (SEI-CMM, CMMI, Six Sigma, ISO9001:2000) implementation Leader. A. To Make Awareness Program B. To do Gap Analysis program C. To prepare & review & Updation of Quality, Procedure & work instruction Manual D. To implement & monitors all the policy defined in Quality manual. E. To Plan & conduct internal Quality Audit F. To conduct Management Review Meeting G. To conduct External Quality Audit 6. Role as a QA Head A. To take part in Organization Strategic Meeting B. To represent QA Department C. Yearly Achievement Report D. To define Goal Of QA department E. To make QA resources Plan F. To Impart Training to SQA G. To lead all QA Resources H. To have a communication with statutory organization Acheivement: 1. Established QA department as independent Group of organization 2. Established QA process in organization 3. Established Quality Management system in Service & Content Management Section 4. Designed Certificate of Assurance for Product & Service. 3. Escorts Group (IT Division) A. Cellnext Solutions Limited B. Escosoft Technologies Limited C. Escotoonz Entertainment Private Limited Designation: Quality-In-Charge (IT companies of Escorts Group) Reporting to: Chief Operating Officer (COO) Team Size: 10 Working Period: 14th April 2003 to 28th June 2004 Job Profile: A. Software Project Oriented Activities:(Configuration Management, Metrics Management & Risk Management & Quality Management) • Assessment & Evaluation & Selection of SQA Model Before Project Realization. • Identify & Plan to achieve SQA Goal for individual Project • Execute SQA Plan • Review achievements and revise SQA plan • Software Engineering Audit • Impart Training Related to New Plan in regard to adherence of SQA with Engineering Activities. B. Content Management QA Activities: • Assessment, Evaluation & QA Model in Content Management for each contract Realization. • QA Model implementation with review achievements of QA Goal for Content Management. • Conduct Content Audit C. Quality Management System Activities As Per ISO9001: 2000,SEI-CMM, TQM & Mecombaldrige recommended Quality Award Principle • QMS Plan & Design (Quality Policy, Objectives, QSM, QSP, QSF&QSWI Review) • QMS Implementation • QMS Measurement, Analysis & Improvement Achievement: • Coducted Successful surveillance Audit asper ISO9001: 2000 • External Auditor of “Escosoft Technologies” Noida • Nominated Group Quality Incharge of IT Division of Escorts 4) NuWave eSolutions Pvt Ltd, Nehru Place, New Delhi (Formerly Vedic Infosys Pvt Ltd). (Software & IT enabled service provider) Global business process outsourcing solutions (BPO) CMMI Level -5 Company Designation- Quality Analyst (ISO Coordinator) Team Size: 8 Duration: 27th June 2001 to10th April 2003. JOB PROFILE • To define QA Procedure for Software development & IT projects • To develop Quality Metrics for software development & IT Projects • Quality management system design according to ISO9001: 2000, CMM & TQM. • To conduct internal quality audit in the company • To assess the quality management system & implementation and provide feedback to the Senior Management • To prepare the data structure for analysis • To up-date all training materials and impart training related to quality • To implement & maintain IT Security standards (ISO17799) (Recently Taken Job profile on the demand of our new customer with addition to my existing profile) Achievement: • Certified Internal Quality auditor • Quality coordinator of the company • Led implementation and certification program as per ISO 9001: 2000 • Led gap analysis program for going in CMM Level 3 • Intentional error tool implementation for checking human brain (continuous Quality awareness checking of employees). • Developed quality control team for controlling over technical characteristics of software & IT products and • Developed quality assurance team for Quality Management System Assessment. 5. KVA ENGGS. &CONS. (P) LTD.MUMBAI Designation -Project Executive (QMS) Northern Region Duration :9th September 1999 – June 2001 Job Profile • To make assessment report of existing system of client (pre-change analysis) • Development of document as QSM, QPM, WIM etc needed for ISO 9000. • Implementation of ISO 9000 In Client’s Premises. • To assist the client till certification related to ISO 9000 • Marketing Analysis for our company • System Research of our company Achievement • Certified Internal Quality Auditor • Management Representative. (Kva Enggs.&Cons.(P)Ltd.) • Internal Quality Auditor 0f Ibp (Manesar Gurgoan) • Internal Quality Auditor of Bharat Petroleum Corporation Ltd Noida) 1. M.T.Q.M. Marks 66% (Master of Total Quality Management) (Master Degree) from University of Lucknow, Lucknow-1997-1999. Topic Covered: TQM-Quality & Reliability concept detail infrastructure of TQM (CWQC & Related concept)ISO/QS 9000, ISO 14000, SEICMM, PCMM implementation, SQC/SPC, process capability, Quality Audit, System Improvement Methodology, Statistical Tools, vendor Development, Quality improvement tools (Kaizen, QFD, FMEA, Quality Circle, Benchmarking, JIT, PDCA), Taguchi’s Methods of Design of Experiment, Product liability, Highly Advanced Method of Measurement of Quality, Zero Defect, Six Sigma, Project Management, Configuration management and software Quality Assurance Science and Quality Awards. 2. Central Institute of plastic: Post Graduate Diploma Plastic Engg. & Tech. Patna, Bihar Processing Tech. 3.Master of science in Information Technology from Punjab Technical University (Pursuing) TRG-1 2 Months - Jyanti Polymers Ltd. (Hazipur) Project - Blow Molding Container TRG-2 2 Months - Jindal Strips Ltd. at Hissar Project - Quality Function Deployment TRG-3 6 Months - Nil Kamal Plastics Ltd. Greater Noida. Project - Analysis of non-conformance in Production Q.A. & Store Department 1. ISO-9000: 2000 Implementation Methodology According to New requirements, Organised by Regional Testing Center Okhla Industrial Area, New Delhi. MS-Dos, MS-Word, MS-Excel, MS-PowerPoint, Internet, E-mail etc. 2. 3. Six sigma, Control Chart, Design of experiment, Sampling, test of Hypothesis, standard deviation, Normal Distribution, Process capability,Data presentation,& statistical analysis TNB College Bhagalpur: B.Sc. (marks -68%) T.M.Bhagalpur University Bhagalpur (Bihar) Father’s Name: Prof. Pashupati Poddar Date of Birth: 14-07-1976 Marital Status: Single Hobbies: Chess Languages Known: Hindi & English Date : Place: (MUKESH KUMAR) | 
