What type of job are you looking for?
Seeking a Challenging position in a competitive environment. Aim to be associated with a progressive organization that gives me scope to update my knowledge and skill in accordance with the trends and be a part of team that dynamically works towards the growth of the organization and self, gaining satisfaction thereof. secretarial services, email, fax and affecting sales and allied activities Project Secretary/ Admin Secretary
What nationality are you?
Indian
What languages do you speak (and at what level)?
English - Excellent
What country or area are you looking to work in and why?
Amsterdam, The Netherlands....... Great Place! Have got good feedbacks from my ex colleagues abt the place.My dream to work too
What field do you currently work in?
Semiconductor Industry
What fields have you worked in before?
Hospitaly, German based Manufacturing Industry, BPO , Bank- Front end, Dell (Technical Support) Project Associate for NXP Semiconductors India Pvt Ltd.Headquarters at The Netherlands and Amsterdam
What qualifications do you hold?
Graduation Degree in Bcom (Accounting & Finance) Diploma in Electronic Mechanic equivalent to 3 years Diploma
Which do you consider more valuable? Formal education or skills and why?
Both. Education is a foundation and skills to grow with
Describe the benefits of working with others
Improve knowledge, sharing of views, able to communicate better, smooth flow of work
Describe the benefits of working alone
Independent, Take initiatives, Make Changes, Take decisions when required
What is the most important lesson you have learnt throughout your career?
Work Smart, Share knowledge
What unique skills do you have?
People and process management skills, Excellent communication and interpersonal skills, Multitasking, Innovation, Self motivated, Confident, Committed and good learner
What would you consider as your 'dream job'?
I am committed to my job and enjoy doing it. It gives my a lot of happiness and good reward. My dream job.
What are the most interesting aspects of your field?
Accepting Challenges!
Post the copy of CV
CURRICULUM VITAE
No. 12, 1st Cross Jnaneswari Layout Vidyaranyapura, Bangalore - 97 Ph:9880444737 Email: citra_22in@yahoo.com
P. CHITRA
• Career Objective Seeking a Challenging position in a competitive environment. Aim to be associated with a progressive organization that gives me scope to update my knowledge and skill in accordance with the trends and be a part of team that dynamically works towards the growth of the organization and self, gaining satisfaction thereof.
• Work Experience
ORGANISATION CITIBANK Vaideshwaran and Co., Manipal Centre, Bangalore
PERIOD Oct 1996 to Dec 1997 DESIGNATION Verification Executive – Front/ Back Office
Job Responsibilities
Verification of facts by phone Possess People and Process management skills Responsible for customer service related to Front-end and Back-end Process
ORGANISATION Le Meridien Sankey Road, Bangalore PERIOD Apr 21st 1998 to Jan 10th 2000 DESIGNATION Bussiness Centre Assistance & Front office
Job Responsibilities
Greeting and assisting the in-house guests Attending guests queries Secretarial services like fax, email, and attending calls Check-ins and check-outs of guests Co-coordinating with other department for smooth flow of work Arranging for Board room meetings for both in-house and outside guests Conference room bookings and cocktails for in-house suite guests
ORGANISATION Guhring India Pvt. Ltd., German Based collaboration (Manufacturers of Cutting Tools) No 1380/6/2, Loknath Complex, Singasandra Hosur Main Road, Bangalore
PERIOD Jan 21st 2000 to Aug 23rd 2002 DESIGNATION Sales and Marketing Officer/ Company Exe -Secretary
Job Responsibilities
Maintain scheduling and event calendars Answering calls and customer queries, Affecting sales and allied activities Co-coordinating with all the departments and controlling of monthly/weekly and daily stock reports Establish work procedures and schedules and keep track of daily work Stock Management of assigned products Responsible for all purchase and commercial activities, including issuance of Purchase requisitions and Purchase orders, and process Enquiries, Orders and Invoices and processing of bills for payments
Coordinating with the Regional Engineers and following up for payments from the customers and scheduling and arranging conferences board meetings when necessary, provide support services for office personal Operate electronic mail systems and co-ordinate the flow of information both internally and with other organizations Complete forms in accordance with company procedures Recruiting staffs based on the company’s requirement and Offer letters to be generated Also providing secretarial services, email, Fax and connecting incoming and outgoing calls Created and implemented employee incentive program and increased sales by 20% per year Consistently exceeded corporate sales goals and was awarded the top sales managers out of 3 managers Understanding of business requirements
ORGANISATION First Ring India Pvt. Ltd (An ICICI One Source Company) ITPL, Whitefield, Bangalore
PERIOD Sep 21st 2002 to Sep 26th 2004 DESIGNATION Sr. Customer Service Associate
Job Responsibilities
o Worked for the largest credit card Co. in US as Sr. Customer Associate
Handled the team assigned as well as escalated calls. Online coaching of new trainees on the floor and provide with feedback Ensure adherence to the highest standard of quality and emphasis on compliance Assisting supervisor in record maintenance and scheduling reports Recruiting people for the process based on their interpersonal and communication skills
ORGANISATION Dell International Services Ltd., Whitefield Road, Bangalore - 560066
PERIOD Oct 7th 2004 to Aug 10th 2005 DESIGNATION Sr. Technical Support Expert (A5 Band)
Job Responsibilities
Handling computer related technical issues and resolving them Providing quality customer experience Recruiting people for the process based on their interpersonal and communication skills and train them thereby as per the process requirement
ORGANISATION IBM Embassy Golf Links Business Park Off Indiranagar Koramangala Intermediate Ring Road, Bangalore
PERIOD Aug 16th 2005 to July 18th 2006 DESIGNATION Sr. Technical Support
Job Responsibilities
Handling computer related issues and resolving them Providing quality customer experience Well oriented in customer skills Processing emails apart from handling calls Conducting On-job Process Trainings for the assigned teams Handled both Front-end and Back-end Process related queries Experience in analytical and problem solving skills
ORGANISATION NXP Semiconductors India Pvt Ltd Information Technology Park, Nagawara village, Kasaba Hobli, Bangalore-560045
PERIOD Oct 29th 2007 to July 1st 2008 DESIGNATION Sr. Project Associate
Job Responsibilities
One point contact for all the Projects handled. Raise TRF for TER. and fill in expense report for travel. Follow up with travel desk for all travel related concerns. Raise PRs for all groups I handle and follow up’s on pending PRs. Calendars updates for Manager’s. Book rooms for meetings. Coordinate with hotels for Dinner and team outings, check with employees if Transportation is required and arrange for cabs, confirming their address. Coordinate with vendors for Printing, Laminating etc Prepare, Invite letter for team members, managers and Visitors. Work on Agendas, fix & schedule appointments for meetings. Joining formalities for newly joining employees.
Maintain Birthday Database. One point contract for all facilities issues. raise CRM New employee-Joining formalities, recruitment, handling employee database, employee queries, exit formalities .
• Summary of Work Experience and Skills
Confident and poised in interactions with individuals at all levels Relevant experience in secretarial services, email, fax and affecting sales and allied activities Innovative, responsible and experienced at working in fast-paced environment Good Interpersonal skills, excellent communication and hands on experience in handling administration work in taking care of front office Strong work ethic and the ability to work well within a team environment 3 years of work experience in GSDC IT Company (American and UK Business Culture) Exposure in Lead Acquisition and escalation handling Self motivated and driven, ability to create solutions for targeted customers through effective management Recognized for dedication and the ability to achieve results Possess People and Process management skills. Possess initiative and drive and have the capability for high quality facilities management
Summary of Qualification
Institution Studied Course
Cluny Convent High School, Jalahalli, Bangalore SSLC
Institution of Govt Tool Room & Training Centre, Bangalore Diploma in Electronics – Electronic Mechanic
Annamalai University - Chennai B.Com - Accountancy &Finance
o Computer Literacy
Computer Fundamentals, MS Office 97, windows 98, 2000, XP, Word, Excel, & PowerPoint, Email & Internet (At Linkers Excellence in Education) Training Centre – RT Nagar – Bangalore Microsoft Outlook and Lotus Notes (At IBM) Embassy Golf Links, Indiranagar, Bangalore.
Personal Profile
Fathers Name : T.H. Purushotham Date of Birth : October 8th 1976 Gender : Female Nationality : Indian Languages Known : English, Hindi, Kannada, Tamil and Telugu Hobbies : Reading Books, Interest in Music and Dance
The above mentioned information is true to my knowledge and for your kind consideration and approval
Place : Bangalore Date : Signature of the candidate (P. Chitra)
How can potential employers contact you?
On my mobile number - 91-80-9880444737 email address - citra_22in@yahoo.com
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