H2B Job Search for up to 1 year CV/Resume - Date of Birth 03/10/1987 Email Address ali_b96@hotmail.com Mobile Number 07816942957 Personal Profile I will always do something to the best of my ability, and will always finish whatever task I have been given to do. I enjoy working as part of a team, and have good communication skills, whether that be face to face or over the phone. Education & Qualifications 2004 - 2006 AS/A Levels 5 A-Levels graded A-C Highsted Grammar School, Borden Grammar School, Fulston School. I did my A-Levels at three different schools. 2003 - 2004 GCSE's 11 GCSE’s graded A*-B Highsted Grammar School Employment & Work Experience August 2010-February 2011 Park Plaza Hotel (4 Star Deluxe) I began at the Park Plaza as Meeting and Events Sales Executive and after one month was promoted to Meeting and Events Operations Manager (Maternity Cover). Within this role I was able to bring many skills which I had learnt at the Hilton, and apply them to my new role. As Head of Department I was in charge of the day to day operative running of the Department. I also did the rotas, pay roll, ordering of stock, training, organising the Department, health and safety, fire training, profit and loss as well as many other things expected of a Manager. For two months I also acted as a Duty Manager, of which I did about 5 shifts a month. November 2007-June 2010 Hilton Nottingham (4 Star) I began working at the Hilton Nottingham as a Food and Beverage Host, working with in the Restaurant. After two months of working there full time I was offered the job at The Strathdon Hotel as Duty Manager, but stayed at the Hilton as a casual. I was asked to return to the Hilton as Restaurant Supervisor, which I did, and then a month after that, in June, I was promoted to Assistant Manager of Bars and Lounge, Conference and Banqueting. Within this time I learnt a lot about hotels, and how they run. As part of my job within C+B I had to set up function rooms, run functions, do the orders, train the staff, manage the staff, try and get in more business for the hotel, meet and greet with the organisers, go to meetings, understand the financial side of the business and much more. With the bar and lounge, I had the responsibility of making sure the bar runs smoothly, managing the staff, doing drinks promotions for events and to rid of excess stock, ordering stock, doing the stock take and understanding the financial side plus much more. Other jobs which I had to do involved putting timesheets into PAMS, Health and Safety and helping with the rotas. As my role as Food and Beverage Supervisor, I did all the same jobs as before but I also worked back in the restaurant again, as well as room service. I then moved to working on the Front Office. I had always helped on this department when needed, and I knew the basics of OnQ but I was keen to learn more. I was offered a job as Nights Assistant and eagerly took on this new responsibility. Responsibilities included cooking and delivering room service, running the bar, setting up conferences, being the security of the hotel, seeing to any problems guests had, running all the reports, balancing the cash and credit cards, running the night audit plus much more. After two months, I was moved onto days on the Front Office as a Receptionist to help the FO Manager and Assistant Manager train the new staff and uphold the Brand Standards. This allowed me to fully appreciate and understand the hard work that is put in by the Front Office day team and i am now fully competent on every aspect of the Front Office. I worked on nights for 9 months, and for the last 6 weeks I acted as Assistant Nights Manager. I also do Duty Manager shifts so I am very used to talking to guests, and using my initiative to sort out problems which guests incur over their stay. Overall I would say I am well rounded at working within the Hotel, Restaurant and Hospitality trade. January 2008-May 2008 Duty Manager of The Strathdon Hotel (3 Star) I spent four months working within this hotel, and it was a brilliant experience to be given at such a young age. I had the responsibility of running the hotel, and managing the staff. The Strathdon is a 68 bedroom hotel on Derby Road, with about 25 staff. I had to work in every area of the hotel, and it gave me a fantastic incite to how hotels work, the pros and the cons. I set up function rooms, ran functions, anything from a conference for 10 people, to an event for 100, including murder mystery events; I sorted out all the problems which guests had; did the stock takes and requisitions for the bar, and helped on reception and the kitchen when needed. I was always there for either breakfast or dinner and had to make sure that everything ran smoothly. August 2007-Novemeber 2007 Pro Choice This was agency work which consisted of bar work, conference and banqueting work and events. I did various different jobs from washing pots and pans in the University canteen, to silver service at large events. I feel this helped me to understand all the different sides of hospitality. Jul 2007 - Aug 2007 Field Representative The Cobra Group-The Marketing Machine - Full-Time This involved face to face marketing, so direct sales. I had to sell Tescos Private Medical Insurance (put together by AXA), and so I was working on behalf of AXA and Tescos. I decided to leave this job because I needed a steady income and this was commission based. May 2007 - Jul 2007 Bar/Waitressing staff Nottingham Princess - Part-Time I worked on the Nottingham Princess which is a cruise boat which sails up and down the river. I worked as a waitress and as bar staff, so I am now confident working behind a bar, serving food, as well as setting up and clearing away. | 
