FRONT OFFICE DESK AGENTtWhat type of job are you looking for? I AM LOOKING FOR WORKING AS FRONT OFFICE DESK AGENT IN QATAR OR DUBAI What nationality are you? I AM EGYPTIAN What languages do you speak (and at what level)? I SPEAK ARABIC (MOTHER LAMGUAGE) I AM FLUENT IN ENGLISH AND FAIR IN BOTH RUSSIAN AND GERMAN What country or area are you looking to work in and why? I AM LOOKING FOR WORKING IN QATAR AS I THINK IT WILL HELP ME IN MOVING MY CAREER FORWARD AND IMPROVING MY SKILLS AND OF COURSE I AM LOOKING FOR BETTER SALARY What countries have you worked in? I AM WORKING NOW IN SHARMELSHEIKH EGYPT SINCE 1.5 YEAR AS FRONT OFFICE DESK AGENT AND IWORKED IN THIS IN THREE DIFFERENT HOTELS WITH THREE DIFFERENT SYSTEMS What countries do you have a visa to work in? UNFORTUNETLY I DONT HAVE AVISA What field do you currently work in? I AM WORKING NOW AS AFRONT OFFICE DESK AGENT IN GRAND HOTEL SHARMELSHEIKH SINCE AROUND ONE YEAR What fields have you worked in before? I WORKED AS ATEL OPERATOR IN CONCORDE ELSALAM SHARM ELSHEIKH FOR 5 MONTHS AND I HAVE AGREAT EXPERIENCE IN HANDLING TELEPHONE MANNER What qualifications do you hold? I AM GRADUATED FROM THE FACULTY OF TOURISM AND HOTELS ALEXANDRIA UNIVERSITY (HOTELS DEPT) I AM AFAST LEARNER AND HAV AGOOD COMPUTER SKILLS AND I HAD TAKE AFRONT OFFICE SKILLS DEVELOPEMENT COURSE WITH EGYPTIAN MINISTRY OF TOURISM IN C-OP WITH THE AMERICAN LODGING INSTITUTE Which do you consider more valuable? Formal education or skills and why? I THINK BOTH OF THEM IS VALUABLE BECAUSE IF I HAVE AGOOD SKILLS WITH OUT FORMAL EDUCATION IT WILL BE HARD FOR YOU BUT IF YOU HAVE BOTH OF THEM IT WILL BE BETTER AND AS WELL IF YOU HAVE ONLY AFORMAL EDUCATION IT WILL BE VERY HARD TO ACHIEVE WHAT YOU WANT AT THE MOMENT BUT BY TIME YOU WILL ACCEPT ANEW SKILLS AND HAVE AGREAT EXPRIENCE Describe the benefits of working with others THE BENEFITS OF WORKING WITH OTHERS IS TOO MANY FOR EXAMPLE I AM WORING AS ADESK AGENT WORK IN FRONT OFFICE IS ATEAM WORK FOR EXAMPLE WE ARE 627 ROOMS HOTEL SOME DAYS WE HAVE 300 ROOMS ARRIVAL IN ONE DAYS AND THE SAME DEPATURES SO WORK AS ATEAM WORK AND I CANT WORK BY MY SELF AND OF COURSE IN TEAM WORK I AVOID MISTAKES AND I HAVE ANEW INFORMATIONS AND EARN ANEW SKILLS AD EXPERIENCE Describe the benefits of working alone SOME TIMES WORKING ALONE HAVE ABENEFITS LIKE TAKING THE RESPOSABILITY FOR EVERY THING AND AVOIDING OTHERS MISTAKES AND IT IMPROVE YOUR PERSONAL SKILLS AND IT GIVE YOU THE ENCOURAGE IN TAKING ACTIONS AND IT GIVE YOU MORE CONFIDENCE IN YOUR SELF What was your worst working experience? MY WORST WORK EXPERIENCE THAT WE TAKE THE PASSPORT FROM GUESTS UPON CHECK IN FOR MAKING SCAN AND PUTTING IT ON OUR SYSTEM AND THE GUEST TAKE THE NEXT DAY BUT WE LOST THE PASSPORT AND WE PAY AROUND 32000L.E FOR HAVING ANEW PASSPORT AND NEW FLIGHT TICKET AS WE DIDNT FIND IT UPON CHECK OUT What is the most important lesson you have learnt throughout your career? THE MOST IMPORTANT LESSON THROUGH MY CAREER IS I HAVE TO BE CONCENTRATING IN MY WORK 100 PERCENT AND I HAVE TO TAKE CARE OF ANY SMALL DETAILS AND TAKING NOTES FOR EVERY THING I DO AND F.UP FOR EVERY THING I DO AND YOU HAVE TO TRUST IN YOUR SELF ALL THE TIME AND DONT GIVE UP WHAT EVER HAPPEN What unique skills do you have? I AM ASELF MOTIVATED AND I HAVE AGOOD PERSONAL SKILLS AND AFAST LEARN ER AND I HOPE TO MOVE MY CAREER FORWARD What would you consider as your 'dream job'? MY DREAM JOB IS TO WORK As afront office manager in few years What are the most interesting aspects of your field? the most interesting aspect in my jobs is how to handle guest complain and how to make him satisfied after he was nervous and also giving gues infomation about every thing an helping him to be more enjoyed What are the least interesting aspects of your field? I THINK THAT ALL I DO IN MY WORK IS SO INTERESTING AND I LIKE MY JOB AND I HOPE TO COMPLETE MY LIVE WORKING IN THIS CAREER ARE YOU SATISFIED FROM THE INTERVIEW QUESTIONS I AM VERY SATISFIED FROM THE INTERVIEW QUESTIONS AS NO BODY ASK ME THIS QUESTIONS BEFORE AND ITS AGOOD EXPERIENCE FOR ME TO MAKE THIS INTERVIEW AND How can potential employers contact you? EMAIL :FREEDOM_32002@YAHOO.COM MOBILE NUMBER:0020108798932 2ND MOBILE :0020166386828 | 
