Anna J. HalawiPERSONAL INFORMATION
Marital status: Single
Nationality: Lebanese
Place/Date of Birth: Lebanon Feb. 15. 1984
Address: Lebanon (Beirut,Hamra street )
Telephone: 00 961 03 843096
EMAIL: missingu.4@http://hotmail.com
EDUCATION AND QUALIFICATIONS
SEPT. 2001- JUNE 2006
• Beirut Arab University, Bachelors degree in Computer Engineering and Informatics.
Some Courses Studied
• Computer networks
• Network security
• Comunication theory and systems
• Computer architecture
• Microprocessor systems
• Database systems
• Operating systems
• Software engineering
• Digital systems
• Control systems
• Artificial intelligence
• Computer graphics
• Image processing and pattern recognition
• Object oriented programing
In addition to many other basic engineering courses.
-- Worked on the following computer programs/Programming languages:
• Network analyzer
• SQL server 2003
• Macromedia Flash
• VB. NET
• C- C++
PUBLICATIONS, PATENTS AND PROFESSIONAL ACTIVITIES
- April 2006 Graduation Project: Registration Over GSM (Via SMS)
- register courses by sending an sms which triggers the
database in the university. Then a feedback message
will be sent for the student.
SKILLS
• Computer Skills and Language Skills
- Competent with various computer packages including Windows, Excel, Word, PowerPoint, Outlook, and Internet.
- English (Fluent), Arabic (Fluent) and French (Fluent).
INTERESTS AND ACTIVITIES
Swimming, Aerobics, computers, Traveling.
OBJECTIVES:
- A leadership and technical position with a growth-oriented company offering opportunity for advancement and professional development. And where my supervisory, communication, and problem-solving skills can be utilized.
QUALIFICATIONS:
- Experience in IT professional “Systems Administration” with expertise in Windows-based environments (Win2000, Win2003 – R2). Outstanding customer service skills resolving technical issues and educating end-users.
- Team player making significant contributions to team and individual success. Expert in leading and contributing to projects designed to enhance system functionality and end-user productivity. Capable of taking challenging issues, analyzing viable alternatives, and providing innovative solutions.
- Practical experience with LAN/WAN network administration.
- Strong troubleshooting skills with hardware and software.
- Project management and documentation skills.
EXPERIENCE:
2004 – Present Booz|Allen|Hamilton “BAVEgypt Project” Egypt, Alexandria,
Ras El-Tien Naval Base
Systems Administrator
- Co-Operation and participating in Designing and Implementing the Egyptian Navy Local Area network and intranet.
- Development, installation, administration, troubleshooting, and maintaining the Egyptian Navy and BAV Egypt Local Area Network, which involves 5 sites, 18 servers and more than 500 Users.
- Team leader for the “Release Management Service Function” which is part of Microsoft Operations Frameworks “MOF” “My responsibilities is to release and deploy any new S/W or H/W products, on Servers or clients level by following certain procedures, like planning for the release “ex: schedules” testing the product or the update using testing labs. Than lunching the product or the update to the production environment.
- Configuring and administrating Cisco Unified CallManager Version 4.0 and Cisco Unified IP Phone 7911G Series.
- Installing, administrating and troubleshooting VMWARE virtual servers for testing labs and some production servers.
- Analyze system or application usage and plan for growth or increases in network capacity.
- Develop, implement and maintain policies, procedures and associated training plans for system administration and appropriate use. By using Windows Server System Reference Architecture (WSSRA).
- Responsible for installing, configuring and administrating Microsoft Windows Server 2000/2003-R2 platforms.
- Administer and maintain end user accounts, permissions, and access rights.
- Manage communications and connection solutions, including local area networks, company Web site and intranet applications.
- Monitor and test server software performance and provide statistics and reports.
- Recommend, schedule, and perform software improvements, upgrades, and purchases.
- Manage and/or provide guidance to junior members of the team.
- Work with other groups (Systems and Services, Desktop Support, Security, etc.) to help establishing the standards of system architecture, data communications, and systems security.
- Supervise the installation, documentation, and maintenance of software’s supported in all Booz|Allen servers “DELL Power Edge 2850, 2550 and 6650”activities.
- Weekly and monthly reports are delivered to Functional manager about operational problems, plans, and progress.
- Required to manage and administrate Exchange 2003 servers and securing it using Microsoft Antigen, NAS “Network Area Systems”, DNS, DHCP, File sharing servers, Network applications, and other systems and services as necessary.
- Responsible for designing and implementing Backup plans and strategies for the Egyptian Navy and Booz | Allen data using backup solutions (Symantec VERITAS V.10d) and devices. (Dell T136 &T132 Library tape drives).
- Monitoring and administrating network clients remotely using “Net support Manager V10”, to assist our Service Desk team if they face any difficulties with any client in our domain.
- Deploying the latest security patches and updates on all clients on our domains using Windows Server Update Service “WSUS 3.0”.
- Deploying patches and S.W’s on client’s computers using (SCCM) Microsoft Security Center Configuration Manager and monitoring servers using (SCOM) Microsoft Security Center Operation Manager.
2002 - 2004 Booz|Allen|Hamilton Egypt, Alexandria,
Ras El-Tien Naval Base
Help Disk Support
- Installation, configuration, maintenance, and troubleshooting of end user desktops and on-call technical support.
- Respond immediately to arrange of customers and site issues and alert senior administrators to critical issues via email or mobile.
- Train users and new hires on systems and procedures.
- Install, configure, and provide troubleshooting for hardware including motherboards, hard drives, CD-ROMs, sound cards, SCSI cards, NIC cards, floppy drives, and printers.
- Maintain and update over 500 employee network and workstation IDs, passwords, and profiles.
Interpersonal Skills:
- I appreciates alternatives ideas and approaches and takes initiative to create a climate that promotes respect for others and acceptance for others ideas.
- I deal positively and effectively with coworkers and other team members and demonstrate respect for all individuals.
- Analyzing and problem solving skills, to solve operational problems usually associated with system failures.
- Have the ability to think ahead and anticipate issues that may arise.
- Communication skills, with the ability to describe solutions to end users in a suitable manner. A "customer service" attitude.
- The ability to work as a part of a team but still to work under own initiative within defined
Professional Skills
- Microsoft: AD, Group Policy, Domain, Exchange 2000 - 2007
- Network: TCP/IP (SMTP, POP3, DNS, DHCP) RADIUS, WAN and LAN
- OS: Windows 2000 / XP/ VISTA, Windows 2000 / 2003 Server
- Backup: Symantec Backup Exec V.10d, Acronis true image Enterprise.
- Security: Norton Antivirus Corporate, Microsoft AntiGen
- Terminal Servers: Microsoft Terminal Server, Net Support 10.
- Virtualization Solutions: VMware Server, MS Virtual Server/PC.
- Monitoring and deployment : (SCOM) Microsoft Security Center Operation Manager and (SCCM)Microsoft Security Center Configuration Manager
Career Level:
- Mid Career (Over 4 year’s experience) and Notice Period to Work 1 month.
EDUCATION:
1996 – 2001 (Arab Academy for Science & Technology) Egypt, Alexandria,
Bachelor in Business Management, Management Information Systems Department (MIS)
GPA: 2.5 Grade: Good.
Training courses:
- MCSA and MCSE track at IBM shooter training center. (2003)
- Security+ course at New Horizons training center. (Aug.2006)
- Exchange 2003 at New Horizons training center. (April.2007)
- Microsoft Active Directory trouble shooting workshop. (June 2007)
- Project management professional PMP. (Jan.2008)
CERTIFICATIONS:
- MCSA (Microsoft Certified Systems Administrator).
- MCSE (Microsoft Certified Systems Engineer).
