What type of a job you are looking for?
I am looking for Assistant General Manager, Food & Beverage Manager, Rooms Division/Front Office Manager or Sales & Marketing Manager position in a 4-5 star hotel. I can serve as a General Manager in 3-4 star hotels. I can also work as a corporate executive.
What nationality are you?
I am Turkish and Muslim
What languages do you speak (and at what level)?
Turkish native language, English Fluent, Arabic speak well, German speak, write and read well, French & Italian in tourist level
What country or area are you looking to work in and why?
It can be any location in the Kingdom of Saudi Arabia. As I am Muslim, I might even be employed in Mecca
What countries have you worked in?
USA, UAE, Turkey, Iraq, Jordan, Germany, Tunusia, Kuwait
What countries do you have a visa to work in?
Presently in Turkey and UAE. I was a resident alien in the USA (Green Card)returned on renewable basis. I was sponsored by my employers at other countries I have worked in except Turkey
What field do you currently work in?
Presently the General Manager of 378 Room Al Barsha Hotel and pre-opening Corporate Sales & Marketing Manager. We have 2 hotels in Dubai and one hotel in Sharjah with a total inventory of 1331 rooms. I selected the OE for my hotel, visited Pune, kandala and Mumbai in India to recruit 12 OT's and MT's, hired the advertising agency, Created the web site, started the blogs www.citymaxhotels2009.clogspot.com, established the social media over the web with 2.0 and 3.0, became a member of Skal, internations, LinkedIn, Xing for networking. Participated in Arabian Travel market 2009 with a full size mock-up of a 21 sq m of our hotel room. Created the hotel brochures.
What fields have you worked in before?
I have a vast background in Food & Beverage, Front Office/Rooms Division and Sales & Marketing Departments
What qualifications do you hold?
* Highly recognized interpersonal skills and peer relations * Outgoing personality, perfect guest service with many recommendations * Efficient travel agent and corporate relations with productive applications of sales and marketing techniques * Effective analysis and applications of various matrixes, frequency reports, business flow charts, spreadsheets, P& L analysis, loss prevention applications, rooms & F&B budgeting tools, marketing plans. • Successfully marketed the hotel facilities and consequently attracted businesses from corporate and IT market, efficient “go getter” • Excellent menu selection and presentation, banquet program/menu proposals with entertainment and cost effective pricing
Which do you consider more valuable? Formal education or skills and why?
They should go hand in hand. Formal education is the foundation of what you can build on in life and in your employment. Skills and dexterity helps you advance and helps you be more competitive in your field.
Describe the benefits of working with others
Diversity is the main aspect in our international hotel field. It is a fantastic opportunity to see and learn the best practices of other countries, people and cultures. At the bottom line our guests come from different countries and cultures. It will help you develop yourself for better life
Describe the benefits of working alone
Non-interference on what you have been concentrating on might be the only benefit. However you will be a one track mind if you do not refer to the feelings and opinions of your colleagues. Not a benefit in the hotel industry at all.
What was your worst working experience?
During my ExxonMobil employment, we have been informed that one of the fellow managers have been imprisoned. When we researched the reason of his arrest, we learned that he was stealing from the company, as cash and falsified the invoice reatiling and many others for 2 years. We were shocked that we were friends with this person and many times hang out together after work. This was a good lesson to us in not to trust the outer appearance.
What is the most important lesson you have learnt throughout your career?
You have to empower your subordinates and give them the chance to excel. Help them reach better levels. It makes you proud. Team work is the name of our hotel industry game. I have such fantastic friends in many corners of the world. This has been very rewarding in my life. That is the reason hotel industry is my life style not my job. You have to treat your employees just like you welcome your guests.
What unique skills do you have?
I carry a vast background in the departments of Rooms Division/Front Office, Food & Beverage and Sales & Marketing. I have successfully served in these departments in management capacity for many years with traceable records. All my past employers may be contacted. I created Marketing Plans and Budgeting Tools on “xml” format for researching, forecasting and planning of the hotel operations to achieve the most profitable bottom lines. I know my numbers very good and operate accordingly to reach the approved targeted figures. I developed and used cost cutting plans. So far I was able to cut down the operations and staff budgets up to 11 % in various establishments. This is without sacrificing an excellent guest service. Which I believe is the core of our industry regardless of star standard of the facility.
What would you consider as your 'dream job'?
I am already living my dream in the hotel industry. Serving my guests with my team and making their stay an unforgettable one makes me happy and of course this way I score one more over the competition. I would like to note that I would like to be prepared for a position in the level of a country manager in the next 5-8 years
What are the most interesting aspects of your field?
Meeting new guests, learning new best practices, working with different people from different countries and cultures, beating the competition in guest service surveys, exploring new dishes, new music and performances.
Wjat are the least interesting aspects of your field?
Employees who does not consider this industry as a life style might not be interested in long work hours and reverse vacation days. Hoteliers have to take vacation/off when guests are at work. When they are on vacation it is busy time for us.
What is the part of you that you do not like about yourself?
I can say that I am a little short of patience when it comes to the duties performed. I want all done yesterday. I usually finish the assignments in a couple of days when it could be spread to a week.
How can potential employers contact you?
Bahadir (Bob) Yasa bahadir@yasa.us bob@yasa.us H: +90 (266) 395-1369 M: +90 (533) 481-7511
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