Angel Haffner 3401 N Pearl st.
Jacksonville, Florida 32206
US E anbrha_7@yahoo.com
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Angel B. Haffner
3401 N Pearl St.
Jacksonville FL 32206
904-386-5342
anbrha_7@yahoo.com
Objective: An entry-level position in call center environment, with opportunity for advancement.
Experience
Volt 8854 W Emerald St Ste 290
Boise, ID 83704
(208) 375-9911
Customer Service Rep 02/06/ to 04/06
· Executed daily operations of answering phones as a welcome center agent.
· Answered customer's telephone and mail inquiries and directed customers to appropriate department.
Citi Bank 3800 Queen Palm Dr. Tampa Fl 33602 813-604-8666
Customer Service Rep 02/04 to 08/05
· Executed daily operations of answering phones for our credit card customers.
· Opened accounts and explained promotional interest rates.
· typed account information obtained from customer on record card and form..
· Answered customer questions.
· Investigated and corrected errors, following customer and establishment records and using calculator and computer.
· Sold products that we had to offer that would benefit our customers
Wells Fargo N 4th St Sioux Falls SD,57104 605-977-4247
Customer Service Rep 07/03 to 02/04
· Opened accounts and explained and processed investments.
· Executed daily operations of answering phones.
· Corrected records.
· Interviewed customers to obtain information and explain available financial services, such as savings and checking accounts, Individual Retirement Account, Certificates of Deposit, savings bonds and securities.
· Typed account information obtained from customer on record card and form.
· Answered customer questions.
· Investigated and corrected errors, following customer and establishment records and using calculator and computer.
· Opened new accounts.
· Sold products that we had to offer that would benefit our customers.
· Balanced accounts and explained fee's
Lutheran Manor 2900 South Lake Avenue, Sioux Falls, SD 57105
(605) 336-1997
CNA 10/00 to 08/01
· I would take care of people who were in need of care
· I would make sure they made it to breakfast lunch and dinner
· they had clean close
· went to the restroom
· if they needed any help for anything I would make sure could help them
Bethany 1901 South Holly Avenue, Sioux Falls, SD 57105
(605) 338-2351
CNA 11/99 to 05/00
I worked the overnight shift in the Alzheimer’s unit.
I would give them cookies and juice if they were not able to sleep.
I did allot of calming down if they didn't know were they were.
I would listen to stories of way things were or where they were going to go that night.
American Mail Shop Sioux Falls SD 57104
Crew 11/98 to 04/99
I would presort letters by zip codes and get them ready for shipping
Print out the letters.
Insert them into the cutters
Put them into the folder machine
I would also run the inserter that would stuff the letter into the envelope
Carlisle Plastics 1800 North M Avenue, Sioux Falls, SD 57104
(605) 334-0334
crew 04/97 to 03/98
I would check Plastics bags
I would put them in a box load tem onto a crated wrap it up and get it ready for shipping.
I would give other people brakes
Do quality
McDonald’s 3200 N Minnesota Sioux Falls, SD 57105 605-338-2222
Manager in Training 08/95 to 01-98
I took orders at front counter and windows
Handed orders out the second window
Cooked meat and made sandwiches
Counted tills down
Counted waste
stocked ordered stock
Education
Moler Barber School 16 8th st N Fargo ND 58103 (701) 232-6773
800 hours 10/01 06/02
Artistic Nails and Beauty Academy 4951 Adamo Drive
Brandon / Tampa area, FL 33605
Phone: 813 654-4529
I finished my hours I just need to take my boards 09/05---11/05
References: Available upon request
