General Profile:
Highly driven, knowledgeable and experienced network engineer, with excellent interpersonal skills. Able to work in the most demanding environments, installing, configuring and troubleshooting converged local and wide area networks with 100 to 500 or more nodes, with little to no supervision.
Objectives:
To work in an innovative environment, where I can deploy and implement my experience to further enhance skills by contributing into the growth of the Organization.
Supporting Skills and Experience:
Experienced in Cisco routers and switches installation and configuration (1700, 1800, 2500, 2600, 2800, 3600, 3700, 3800, 7200, 7300, 7500 and 8500 series).
Deep knowledge of TCP/IP suite and L2, L3 contents switching and filtering.
In depth knowledge of Routing protocols (RIP1 & 2, EIGRP, OSPF, BGP)
Expertise in Cisco security devices including the 501, 505, 515, 525 and 535 series firewalls PIX/ASA and the 3000 series VPN concentrators.
Knowledge of the design of campus, WAN and Service Provider IP/MPLS networks, network implementation, network monitoring and network troubleshooting.
Excellent knowledge of LAN & WAN protocols (Ethernet, PPP, F-R, etc.).
Remote access (SOHO), Virtual Private Network (VPN), VLAN, etc.
IP sub-netting and generating of IP Addressing scheme.
Network Management and monitoring (remotely and on-site).
Active Directory, DNS, DHCP, ISA, FTP, Web, storage server management.
Server Backups and Restore (including data).
Software installation and monitoring.
Technical problems tracing, detection and solving.
Technical Support; helpdesk, problems solving via phone/remote access.
Structured cabling to standard (Cat 5, 5e, 6 UTP cables).
Systems coupling, maintenance, and upgrading.
Deep knowledge of PC Hardware and structure.
Deep knowledge of Anti-virus software and Ghost software.
Excellent communication skills
Professional Certifications:
Cisco Certified Network Professional CCNP, Cisco ID: CSCO11371202.
Cisco Certified Network Associate CCNA, Cisco ID: CSCO11371202.
Microsoft Certified Network Engineer MCSE 2003 Server, MCSE ID: 6043338.
Microsoft Certified Professional MCP
Microsoft Certified Network Administrator MCSA.
Microsoft Certified Network Administrator: Messaging MCSA Messaging.
Employment History:
Nov. 2006 – Present: Saline Water Conversion Corp SWCC www.swcc.gov.sa
Job Title: Technical Support Supervisor
Responsibilities:
Overall management of the company's branch LAN with 1000+ computers based on Nortel Networks Passport 8600 Edge Switch (considered being in the top 3 biggest LANs in the Kingdom of Saudi Arabia).
Management and configuration of 120 Nortel BayStack 310, 450, 460, 470 series switches.
Documenting of new projects such as new buildings’ links to the core network and updating of network documentation as it grows.
Configuring the network servers including Domain Controller, DHCP, Exchange Server 2003, Central Antivirus Server (McAfee E-po), Helpdesk Server, ISA and File & Print servers.
Planning, managing, maintaining Windows 2003 network infrastructure services.
Performs tape backup and data recovery for all servers using Veritas Net Backup and NT Backup.
Performing installation, configuration and administration of Windows 2003 Server based active directory, Group policy and Domain objects.
Oversees all network management functions in support of IT services related to the operation, performance, or availability of data and voice communications networks.
Provides support and maintenance for desktop devices using Terminal Services and Unicenter Remote Desktop.
Coordinates with service providers and equipment manufacturers for installation of such items as routers, bridges, concentrators, and switches, audio/video conferencing platforms, and other collaborative tools and emerging technologies, in data networks such as wireless and other mobility services.
As a Technical Support team leader I receive requested services through the Helpdesk server and assign tasks to 3 IT staff.
2004 – 2006 Canton Int’l for Trade Est.
Job Title: Network Administrator
Responsibilities:
Installing and configuring windows 2003 server.
Installing, assembling, maintaining and configuring computers, peripherals such as printers, scanners and related hardware; pulling cables and rewiring as required for new installations and office reconfiguration.
Implementing, managing, maintaining Windows 2003 active directory Services.
Designing security policies for Microsoft Windows 2003 network.
Troubleshooting problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems.
Installing, configuring an upgrading of operating systems and software, using standard business and administrative packages.
1999 – 2000 Ribbons Factory Co.
Job Title: Hardware / Network Technician
Responsibilities:
Providing users with technical support services within a local area network environment.
Determine origin of computer or network malfunctions and to resolve them.
Train users in the operation of computer and associated peripheral equipment.
Perform general and routine repairs on computer and related hardware and software.
Install, configure, and troubleshoot network computer equipment like switches, hubs, network printers etc.
Work various shifts to meet user needs
Lift computer equipment using safety procedures and equipment
Education:
• 2004: Bachelors of Science In Computer Science – Bayan College, Khartoum, Sudan.
• 1998: Diploma In Computer Sciences and programming languages – Alamiah Institute for Technology, Jubail, Saudi Arabia.
• Attended advanced boot-camps for the following courses: Linux, Cisco PIX/ASA firewalls.
Personal Profile:
Full Name Ahmed Hassan Khalifa Babiker
Date of Birth November 4th 1978
Nationality Sudanese
Marital Status Single
Contact Number +249912371011
References available upon request.
