IT Management role Wanted by Aussie ExpatHI,My resume is below. I am looking for an IT Management position in Taiwan. regards, Michael CURRICULUM VITAE FOR: MICHAEL TROTHE Address: 60 Moore Street Lane Cove NSW Australia 2066 Mobile: +61 417 699 350 Email: mtrothe@http://hotmail.com Nationality: Australian About Me I am readily adaptable to any environment, and because of this I have the ability to see the full picture of the network and applications interaction and can very quickly come to grips with any network structure. I have very good Technical Support Skills that cover LAN/WAN and Server/Desktop and Database areas. I can work under intense pressure for long periods of time effectively and efficiently. I also have a very good understanding of the business drivers in IT and work hard to make IT fit the business requirements and not the other way around. Training Courses Completed Oracle SQL and SQL* plus Oracle Database Administrators Course Microsoft NT4 Network Administration Microsoft NT4 Core Technology Certificate II in Information Technology Certificate of Radio Operations Certificate of Communications Centre Operations Advanced Certificate of Communications Centre Operations Defence Department Leadership Skills Course Defence Department on and off line Cryptographic Operations Defence Department Voice and Data Network Planning Occupational Health and Safety Software Packages and Operating Systems. Window NT 4 Server / Windows NT4 Terminal Server Windows 95 / 98 / NT/ 2000/ XP Oracle Versions 8.0.0.0 / 8.1.6.0 / 8.1.7.0 Database and ERP MS SQL 7 Citrix 1.8 and XP Lotus Notes R5 Defence Specific UNIX. HEAT VNC PC Anywhere ACCPAC ERP MIM’s OE ERP Auditing and Compliance Sarbanes-Oxley ISO-9001 Education Sydney University – currently studying for a Master’s Degree in IT in Network Computing and Business Information Systems. Higher School Certificate NSW Telecom Australia Technical College Australian Defence Signals College Employment History Currently: Studying for Master’s Degree in IT full time at Sydney University,. and working part time doing hands on technical and database cleansing work. Kulicke & Soffa: Nov 2003 to July 2004 Position: Regional IT Manager North Asia. (China, Korea, Japan, Taiwan and Hong Kong) Kulicke & Soffa are a High Tech manufacturing company in the Integrated Circuit Chip field using clean room technology in the manufacturing process. They have 50% market share world wide in their market. Environment: Hub and Spoke Wide Area Network, Cisco Switches and Routers, 35 IBM Intel based Servers with Windows NT4/2000/2003 operating systems, and Oracle 8i on UNIX, ACCPAC accounting systems. Oracle 11i ERP, BAAN, Exchange 2000, SQL Server 2000, Microsoft Project and Microsoft office. 3000 users region wide. Responsibilies: Asset Management of all IT&T assets in the company for China, Korea, Taiwan, Japan and Hong Kong. Infrastructure planning, implementation, projects and support for the entire North Asia Region. Outsourcing IT support functions for the region, including negotiating SLA’s and setting KPI’s Project planning and Management for IT projects in the region. Budget responsibility of US$ 2million for operations and US$4 million for projects (Outsourced support contracts were paid out of the US budget not my North Asia Operating Budget) IT Support and operations management for the regions 3000 users. Compliance with regulatory statutes and industry body guidelines within the region Staff management, supervision and training for 4 perm staff and 30 contractors region wide Hands on support of LAN, WAN, Oracle, Servers and Desktops 20% of the time. Achievements: Taiwan Hi-tech Manufacturing plant move to new location with 600 users and there was no downtime and on time and under budget. Sarbanes-Oxley compliance, and ISO – 9001 accreditation for the region Interim ACCPAC Financial system implementation for the region to support Global Oracle financials role out. February 10 to Nov 2003 Located in Shanghai and doing Database and Systems Consulting work on an individual contract basis. Infinity International: 20 may 2002 to December 2002 Position: Technical Site Manager/ IT&T Facilities Manager. Stellar Call Centre Hornsby. Stellar Call Centre Hornsby is a 250 seat call centre running the 131500 transport info line, the www.131500.com.au website, Sensis Yellow pages, Unwired internet and various short term campaigns. Environment: LAN Cisco Switches and Routers, 8 IBM and 4 Compaq Intel based Servers with Windows NT4/2000/2003 operating systems, and UNIX based ACD management system, Microsoft IIS. 3 Intel based IVR’s using Dialogic card technology. Responsibilities: Asset management of all IT&T assets for the Call Centre’ Staff management and training for 5 direct reports and 6 indirect reports, Service level management for all IT&T operations Project management. Disaster Recovery and Business Continuity planning for the Call Centre, Hands on support of the Oracle Database and Microsoft/Unix operating systems. 30% of the time. Support and operations management for all IT&T functions in the Call Centre. Achievements; My Disaster Recovery Plan was tested and found to be 100% effective for offsite disaster recovery. The call centre lost only 45 min of traffic from the time the Disaster was called until the new site was up and running and handling incoming traffic with all systems working perfectly. Technical and operational planning to minimize the effects of a major Cisco Switch failure in the Call Centre meant absolute minimum downtime limits were met with minimal impact on operations. Project management of the www.131500.com.au web site implementation. Origin Energy: August 2000 to 15 April 2002 Position: Systems / Database Administrator, Trading and Development Branch Environment: Hub and Spoke Wide Area Network utilizing Cisco Switches and Routers, 10 Dell Intel and 4 Compaq Servers Windows NT4/2000/2003 operating systems, and 12 Oracle 8i databases on NT4 and UNIX. Windows. Microsoft SQL Server 7/2000 on NT4 and Citrix 1.8, Microsoft IIS, Bloomberg, Reuters on 150 users in Sydney, Melbourne and Adelaide. Origin Energy Trading and Development was new branch in the commodities trading area of electricity and gas on the open market. They also ran off shore hedging in gas and oil. This branch had their own Financial Settlements and customer contracts databases for trading. Responsibilities; Support and operations management for all IT&T functions for the Trading and Development Branch Database, Server, Desktop, and Laptop Administration and support LAN/WAN administration and management Disaster Recovery planning and implementation Server and Database Backup and Recovery, Infrastructure project planning and implementation. Achievements: Planning and Implementing the Development and Testing environments in Oracle for the organisation, Infrastructure upgrade project for the integration of the companies new acquisitions in the Full Retail Contestability project. Oracle Database upgrade from 7.3.3.1 to Oracle 8i Oracle Database tuning to increase performance of background jobs Serco Defence Services: March 2000 to August 2000. Position: System / Database Administrator, Medical and Dental Contract. Environment: Cisco Switches and Routers, 4 IPEX Intel based Servers with Windows NT4/2000/2003 operating systems, and Oracle 8i on NT, MIM’s OE, Tuxedo, Autosys. Windows NT4 Terminal Server and Citrix 1.8 and 50 users. Responsibilities: LAN installation, commissioning and support Server and Desktop installation, configuring and support, Application installation, configuring and support. Systems Administration NT4 Oracle 8 Administration and support. MIM’s OE administration and support, Backup and Recovery planning and management, Achievements; This was the first implementation of MIM’s OE on NT4 in the Southern Hemisphere and only the 5th or 6th implementation totally in the world. When I started this contract I knew nothing about Oracle Databases, MIM’s, Autosys or Tuxedo. Despite this I still managed to install and configure the whole system and have it up and running properly and efficiently and on schedule for the project. Project infrastructure implementation was done under budget and ahead of schedule, Negotiating the expansion of the LAN to the Warehouse with Defence IT. Planned and implemented the connection of the LAN to the SERCO WAN. Midrange Software Design (MSD): September 1999 to February 2000 Position: Help Desk Manager and Technical Support Co-coordinator MSD are and IBM partner specializing in AS400 IBM and INTEL Servers and desktops. I was employed to setup a help desk system for their customers and to control the work of 5 customer engineers. I also did some network, Server and Desktop installations for them. Queensland Ambulance Service: June 1996 to September 1999 Position: Communications and Operations Officer. I was responsible for taking call taking and resource dispatch and management and ad hoc desktop support. Department Of Defence (Army): May 1993 to June 1996 (Still currently in the Army Reserve and fulfilling the same functions.) Position: Network Operations Team Leader In this role I was responsible for a team on shift, supervising the operations of the Defence Department’s Secure Voice and Data network in Queensland and the Northern Territory. I had to oversee the helpdesk operations, message switch, Database maintenance, Voice network Switch and Data switch. This network ran over in house links on Microwave, Satellite, PSTN, and VHF, HF radio links, and I was responsible for the operation of these links. I carried out the following tasks daily: Department Of Defence (Army): January 1990 to May 1993 Position: Communications Team Leader. I was responsible for a field team carrying out network voice and data operations over HF/VHF/UHF radio, PSTN, Satellite and Microwave links into the Defence Network. Department Of Defence (Army): Position: Communications Operator I carried out the following tasks daily: Installation and operation of communications equipment via telephone, radio and satellite systems as well as office administration Wattmaster Sales Position: Technical Sales Engineer Responsibilities: Customer liaison, ordering, stock control, sales and budgeting. Panduit Corporation NSW Position: Technical Sales Representative Responsibilities: Customer liaison, ordering, stock and sales. Telecom Australia: Position: Telecommunications Trainee Responsibilities: Electronic and electromechanical installations. | 
