I am looking for the hospitality job in 4 or 5 star hotel. I am fluent in both written and spoken English, French and Kiswahili. I have been in the hospitality industry for nearly a decade. I am very much specialised in Front Office. I am a hard working yound man with a very minimal supervision.You can also get me on +255 745 333 185I have also attached my CV
Thank you,
Alex Kasengo
CURRICULUM VITAE
Personal Data
Name: Alex Mawazo Kasengo.
Corresponding Address Africare-Tanzania/COPE Project
Ada Estate -Galu Street,
P.O. Box 63187,
Dar es Salaam,
Tanzania
www.africare.org
+255 745 333 185
Permanent Address Kunduchi Beach Area
P.O. Box 4537
Dar es Salaam
Tanzania
Email Address kasengo@http://hotmail.com
Gender Male
Nationality Tanzanian
Date of Birth 24th April,1973
Birth Place Msia Village, Ileje-Mbeya,Tanzania
Marital Status Married
Educational Qualification
1991 - 1995 Malawi Secondary School Education
1983 - 1990 Msiah Primary School, Standard 7
1997 - 1998 Professional Qualification, skills and expertise
- Advanced certificate in hotel management and tourism
- Travel Planning
- Hotel Reservation
- Air ticketing and booking
- Food and Beverage Production
- Guests check in and check outs
- Telephone operation and customer care services.
- Hotel managing and tourism
1 May - 30May, 2002 - Certificate of basic training on motor vehicles
Driving License Class D
Summary of Relevant Work Experience
Feb, 2005- Sept, 2005- National News Proof Reader with the Guardian Newspaper.
Sept, 2005 - June 2006- Regional Project Secretary,
Africare-Tanzania/COPE (www.africare.org)
Duties Include Communicating with Africare Headquarters in Washington, USA Communicating with Project Coordinators in the field countries (Uganda, Mozambique, Rwanda and Tanzania)
Travel arrangements and visa processing for Regional Chief of Party, Deputy Chief of Party Country Representative and others. Immigration procedures, hotel and flight bookings, in charge of front office, handling incoming and outgoing calls, typing office reports, minutes , making appointments, keeping attendance registers, leave files, stationery requisition and newspapers and reporting to the Chief of Party. Ensuring that there is enough security and that visitors have cards. Doing inventory, keeping the fax and telephone logs, handling petty cash and supervising the front office.
Keeping all staff records.
Experience gained To work with different races of people, poor or rich, white or black. Exposure to the local community and offer help. Problem solver.
Aug, 2001-Sept, 2005 Receptionist/Switchboard Operator(Administrative Assistant)Southern and Eastern African Mineral Centre(SEAMIC),Under an umbrella of United Nations Economic Commission for Africa (UNECA)
Duties include:
Travel arrangements, visa application, handling immigration matters, hotel booking, air ticket confirmation, arrangement of guests pick up from the airport, hotel reservation, in charge of front office, handling in coming and out going calls, typing office reports, keeping attendance registers, keeping leave files, purchasing of stationery, ensuring that all office equipment are working well with proper handle and reporting any fault to the Finance and Administration Officer.
Ensuring that there is enough security and that any visitor has a visitor’s card from the gate.
Keeping all staff records.
Experience gained To work with different races of people, poor or rich, white or black.
Exposure to the local community and offer help.
Problem solver.
2000- Nov, 2000 RECEPTIONIST CASHIER / FRONT OFFICE SUPERVISOR, SWITCHBOARD, OPERATOR, Reservation Attendant (NEW AFRICA HOTEL 5 star hotel)
Duties include: Receiving in coming calls, faxes, flight booking, receiving
Guests. Air booking, flight ticket confirmation, providing information to guests and clients. Overall in charge of Front Office, Guest Check in and check out , money changing, keeping, handling all credit cards like Master Cards, Visa Cards, Dinners Club cards, American Express cards, Traveler’s cheques and more. Keeping staff and causal employees records. Public Relation Maters.
1998 - 2000 Utengule Country Hotel (RECEPTIONIST, SWITCHBOARD OPERATOR, CASHIER, SUPERVISOR, Reservation Clerk);
Duties include.
Flight booking, air ticket confirmation, credit card confirmation. Handling incoming and outgoing calls, photocopying, phone records.
Guest reception, keeping the front office tidy,
Support operations of the Hotel, Housekeeping in charge and maintenance
Working as an auxiliary work at Restaurant and Reception. Reporting direct to the Hotel Manager on business matters.
Experience gained
Customer’s care relationship.
Caring of Hotel and guest properties.
Leadership to manage the team of Housekeepers and gardeners.
General cleanness of both internal and external environments of the hotel.
Time keeping and records.
Punctuality on early morning breakfast.
LIST OF PUBLICATION: Winner of the 2005 “I love Africa competition” check newsvote.bbc.co.uk/1/hi/world/africa/4539018.stm?dynamic_vote=ON#tradition
And the “2004 my street competition” run by BBCNetwork Africa. Currently I am writing a book titled “The Letter from Tanzania” Taken part on several program discussions broadcast live by VOA TV to Africa from Washington DC, USA on the telephone. The programs are Straight Talk Africa and Africa journal broadcast on Wednesday and Thursday respectively.
Languages English and French
Supporting Information:.
Reliable and well organized to work on my own initiative. Able to priories my workload, comfortable working on my own or as a teamwork and co-operative. Prepared to work extra hours without complaints in order to increase turnover. I am polite and professional with experience to work in both international and Local Community, being involved in tourism industry and other international organizations, has exposed me to foreign visitors and their customs. I do have good skills of communication fluent in both oral and written English and French. I am a teetotaler and work hard to satisfy clients/guests and feel sure that my referees will testify my ability and willingness. I can attend all categories of people irrespective of their gender, nationality, religion, culture and the like.
Hobbies:-
Internet surfing, reading, stay at home after work, corresponding with friends both
National and international also to share education, culture, culture aspect, ideas and jokes.
Article, plays, and stories writing
Reading books, journals and current affairs to be up dated.
Taking part in social activities like serving orphans and other needy people.
Hiking, soccer, swimming
Referees:
Mesfin Wubeshet,
Acting Director General,
SEAMIC/UNECA,
Kunduchi Beach Area,
P.O. Box 9573,
Dar es Salaam,
Tanzania.
+255 22 265 0347
Nelia Matinhure
Deputy Chief of Paryt.
Africare/Tanzania
Chief of Party,
Regional COPE Project
Ada Estate
P.O. Box 63187,
Dar es Salaam,
Phone: +255 22 266 7257
Mob: +255 746 033 121
Leonard Levi,
Director,
Green Hill Institute,
P.O. Box 1561,
Mbeya.
0713 323906
