Vivek RaoPERSONAL INFORMATION
• Present Address: 1037, Near Vikas high school, Opposite Artemis Hospital, Wazirabad, Sector 51, Gurgaon, India
• Mobile: +91.99104 67264
• E-mail: thevivekrao@rediff.com
• Nationality: Indian
• Date of Birth: November 14, 1983
• Gender: male
• Marital status: single
EDUCATION
2007-2008 University of Rajasthan: Department of European Languages, Literature and Culture Studies
Qualification: Certificate in Spanish Language
2004-2007 University of Rajasthan: Department of Modern European Languages
Qualification: Post-Diploma in French Language
2003-2004 Certificate of Business Professional Programmer ‘O’ Level, DOEACC Society
(Modules: Personal Computer Software, Information Technology, Business System, Programming and problem solving through ‘C’ language)
Certificate in Computing by IGNOU
CSIR-UGC NET for Lectureship in Life Sciences
2001-2003 University of Rajasthan: Department of Botany
Qualification: Masters Degree in Botany
1998-2001 S.K. Govt. P.G. College, Sikar
Qualification: B.Sc. (Modules: Chemistry, Zoology and Botany)
1997-1998 S.K. Govt. Sr. Sec. School, Sikar
Qualification: Senior Secondary (Bio-Science option)
1995-1996 S.D. Jain Sr. Sec. School, Sikar
Qualification: Secondary
LANGUAGES
English (fluent), French (fluent), Hindi (mother tongue), Rajasthani (local), Spanish (conversational)
PROFESSIONAL EXPERIENCES & TRAININGS
From Apr’08 till date:
Business group: Travel Ops (Supplier Accounts Support)
Designation: Customer Service Executive- French Language Expert
Core job: Solving customer’s account queries through replying by phone, email and fax.
From Jan’08 till Mar’08:
Work as freelance French-English translator and interpreter.
From Mar’05 till Nov’07:
Type of business or sector: Commercial Equipment Finance (Booking & Funding)
• March 2007: Involvement in Commercial Distribution Finance - Australia/New Zealand.
Undertaken Training for the above successfully. Core job: Auditing invoices.
• November 2006: Positioned as Process Developer in Commercial Equipment Finance (Booking & Funding) - France. Core job: Processing files of equipment financing, dealing with financial transactions, asking queries to the French client, assisting videoconferences with the client and updating the SOP.
• 2006: Vendor-expert for training and SOP updates for Canon.
Core job: Resource for QC, Client correspondence, Sampling and distribution of files, New hiring SPOC and follow-up.
• October 2005: Visit to GE Commercial Finance Equipment Financing, Nanterre, France from October 3rd to 21st 2005, for business process training to independently perform tasks and activities to support the business process requirements.
• March 2005: Positioned as Process Associate in Comfin (B&F) EEF – France: Training for Book & Fund Process.
• Other trainings: Lean Training, Interpersonal Skills for Success, Interact and Managing Change.
SIGNIFICANT ACHIEVEMENTS / CONTRIBUTIONS / REWARDS
• Appraisal from French client for Good Performance as a New Vendor Expert over the period Jan’06-June’06.
• Participation in the EEF France Quarterly Contest Esprit d’éqipe for Oct Nov Dec’05.
• Selected to be sent on OJT to Nanterre, Paris - France in Oct’05 for Business Training.
• Cheers Reward: Rising Star award in Aug’05.
• 1st Runner-up from EEF France in Comfin Open contest 2005 (amongst new joiners).
• Participation in French plays in Annual functions of Indo French Cultural Society held in 2005 and 2006.
SKILLS
• Windows 2000, XP, Microsoft Word, Excel, Outlook, PowerPoint
• Internet, E-mail.
• Effective numeracy, literacy and word processing skills
• High level of accuracy and attention to detail
• Ability to prioritorise workload to meet deadlines
• Ability to maintain confidentiality
• Ability to work in a team and have a flexible approach to work
• Effective communication skills
