MAHANAIM is a consultancy focused on Conflict management, Intercultural Communication, Diversity Training and Project Cycle Management. We provide training and consultancy to organisations, businesses, schools, government sectors and individuals.The hallmark of our consulting practice is that we offer the expertise needed to craft and deliver tailored and sophisticated solutions to any size organization, anywhere in East and Horn of Africa, whether in a holistic manner, or on a departmental or divisional setting or individual basis.
Our programs use an interactive and participatory approach drawing on the learner's knowledge and experience and relying on a diverse range of supporting training aids. Lectures, discussions, group work, practical exercises, field visits, role plays and case studies are all used as delivery modes. Mahanaim boasts of experienced and highly trained professionals. All programmes are provided in English, but can be conducted in Swahili upon request.
CONFLICT MANAGEMENT FOR BUSINESSES AND THE WORKPLACE
Conflict is a daily reality for everyone. Situations that may lead to conflict arise continually in everyday life because of people's reactions to the circumstances or the actions of others.
Some conflicts are relatively minor and easy to handle, others are greater in magnitude and require a strategy for successful resolution or else they will create constant tension and lasting enmity.
Conflicts can cripple relationships between co-workers, between businesses partnering with one another, between businesses and customers, and between businesses and communities. Conflicts will not only divert attention away from important business issues but can also affect critical decisions relating to the viability of the business.
Conflicts in the workplace can create costs due to wasting time, making poor choices, turnover, reassigning jobs to keep warring parties apart, employee sabotage or theft, low motivation, and higher health care costs. Workplace conflict is probably the most avoidable 'cost' that organisations face and the most damaging in terms of poor practice, under performance and waste of valuable management time.
Knowing how to manage and resolve these conflicts is important for the overall success of the business. Mahanaim can help you with strategies on how best to deal with conflicts in your organisation and how to set up your own 'internal' workplace conflict resolution services that can be part of your personnel policies or complaints procedures.
Areas of Consultancy and Training - Conflict Resolution Basics for Businesses - Conflict Management Skills for Managers - Skills to Handle Verbal or Physical Aggression - Dealing with Difficult People, Disruptive Behaviour and Problematic Staff Issues - Understanding the Nature of Conflict and the Emotions Conflict Can Elicit - Mediation and Negotiation Skills
WAR AND PEACE TRAINING: CONFLICT MANAGEMENT AND RESOLUTION Violent conflict has killed and displaced more people in Africa than in any other continent in recent decades. Not only are overt conflicts costly and harmful; but, more insidiously, latent conflict inevitably, in time, corrodes the very core of your organization's functional effectiveness.
Therefore, conflict and its management are an inextricable part of the development process; and not only about preventing conflict per se, but the emergence/recurrence of violent conflict. Mahanaim seeks to strengthen the mechanisms & processes, as well as the capacity of actors and institutions, for constructive conflict management.
Consultations and advisory services in this area will develop diagnostic and prescriptive tools to assist organisations, governments, businesses, and civil society in formulating strategies and programmes that will strengthen their capacities for managing and resolving conflict.
Areas of Consultancy and Training - Which Approach? - Conflict Management, Conflict Resolution or Conflict Transformation. - Skills and Tactics for Managing Cross-cultural Conflict Resolution - Effective Peace-building Approaches in Intercultural Conflicts.
Locale Sensitive Approaches to Conflict Management and Post-conflict Reconstruction. - Integrating Conflict Sensitive Approaches to Development and Humanitarian Assistance - The Conflict Analysis Framework (CAF) - Peace and Conflict Impact Assessment (PCIA) - Aid- Post Conflict Reconstruction Dynamic
